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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (11989 reviews)

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4.84

Based on 11,989 reviews, last reviewed 17th Jun 2026

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

They seem to be honest and consistent. They seem to be honest and consistent. You know where you are. They remain competitive. The web site is secure and easy to use. I like them Reviewed on: 17th June 2026

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026

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About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

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Awards

Best savings provider 2026

Awarded to the savings account provider rated highest in UK customer reviews.

RCI Bank Freedom Savings Account reviews (11989)

Full marks to RCI

Have banked/saved with RCI for years: good customer service, user-friendly website, competitive savings rates. Friendly, helpful staff contactable by phone without having to hang on the line for ages. Full marks all round. Reviewed on: 1st February 2026

Regular updates on interest rates, plenty of notice...

Regular updates on interest rates, plenty of notice if rates are changing Reviewed on: 1st February 2026

Great customer service.

Great customer service. They listen to everything you say, making you feel valued as a customer. Reviewed on: 31st January 2026

Always keep you informed with any changes.

Always keep you informed with any changes. The App is easy to navigate and Customer Service team extremely helpful. Reviewed on: 31st January 2026

Interest rates used to be good but now they are belo...

Interest rates used to be good but now they are below par Reviewed on: 31st January 2026

Good rates User friendly

Unlike some banks with too many products and providing OK customer service, RCI provide fewer products but is then able to provide great customer service. The website and your account are easy to navigate and access. Reviewed on: 31st January 2026

Easy to manage. Good value for money.

Very easy online management, withdrawals and tranfers. Their rates are competitive and I like they adjust their rate and I get the same % as all the new customers. Reviewed on: 31st January 2026

An easy web site to use with good rates If you have...

An easy web site to use with good rates If you have a problem the actually answer the phone and get it sorted Reviewed on: 31st January 2026

Simple, straight forward banking - no tricks.

RCI provides a straight forward simple banking format. You pay money in, you get fair interest, you can get your money out when you want. No hard sell, no sudden drop in interest rates after a year - just honest simple banking. Reviewed on: 31st January 2026

Informative, competitive and safe.

Informative, competitive and safe. Have used RCI now for a number of years after always having to switch constantly to find the best deal for my savings. I find them consistent and fair. Reviewed on: 31st January 2026

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