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RCI Bank: Freedom Savings Account reviews

Name: Freedom Savings Account
Rating: 4.84 (11989 reviews)

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4.84

Based on 11,989 reviews, last reviewed 17th Jun 2026

60% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

They seem to be honest and consistent. They seem to be honest and consistent. You know where you are. They remain competitive. The web site is secure and easy to use. I like them Reviewed on: 17th June 2026

Latest lowest rating:

1

I recently told RCI bank about an illness I have and... I recently told RCI bank about an illness I have and wanted to close my accounts. I was told my money would be in my nominated bank account by the clo... Read more Reviewed on: 12th March 2026

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About this product

The RCI Freedom Savings Account has unlimited access and a seven-day service.

The Freedom Savings Account is free to use and available to UK residents aged 18 or over. You need to pay in and out through an RCI Bank savings account or a linked UK current account.

RCI Freedom Savings Account reviews help you find out what it’s really like to be a customer. If you’ve used RCI before, you can also leave a review and share your experience.

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Awards

Best savings provider 2026

Awarded to the savings account provider rated highest in UK customer reviews.

RCI Bank Freedom Savings Account reviews (11989)

Fantastic customer service

Super helpful with login problems, phenomenal customer service compared to many other companies Reviewed on: 11th March 2025

Good service when needed. Good interest rates.

Good service when needed. Good website & good app. Interest rates alway competitive. Reviewed on: 11th March 2025

Used for a feed years now not had any problems...

Used for a feed years now not had any problems Reviewed on: 11th March 2025

Good value products, excellent customer service have...

Good value products, excellent customer service have recommended to both family and friends Reviewed on: 11th March 2025

smooth online process.

smooth online process. easy to withdraw money and a great rate of interest on savings Reviewed on: 11th March 2025

Great experience with this bank

All of the communications are written in language that's easy to understand and their website is easy to navigate. They keep me well informed about changes to my account and recently they've upgraded their policies so that money is transferred to my current account with another bank more quickly and with set deadlines so I know in advance how soon my money will arrive. Reviewed on: 11th March 2025

Excellent Customer Service

On one occasion my computer was hacked, and I contacted the RCI Bank to suspend my account until further notice, only being able to access it by me with a written letter and relevant ID. The bank followed my instructions immediately and with help and support, which I truly appreciated. After the hacking episode, all my usual banking with the RCI Bank was restored in accordance with my express wishes also promptly. At the time I received expert and friendly advice and help that mattered to me. I highly recommend the RCI Bank and have recommended it to others. Reviewed on: 11th March 2025

It looks after my savings.

It looks after my savings., plus I get the going rate of interest . Reviewed on: 11th March 2025

The interest rates are always very competitive.

The interest rates are always very competitive. Statements are clear and easy to understand Communication is good. Everything you need from a savings account. Reviewed on: 11th March 2025

Happy with the service I receive.

Happy with the overall service I have received over the years from RCI Bank Reviewed on: 11th March 2025

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