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row.co.uk : Appliance Insurance reviews

4.48
Based on 389 reviews, last reviewed 31st Aug 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
14%
See only 3 star reviews
2%
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0%
See only 1 star reviews
8%

Latest highest rating:

4

Thanks Thanks Reviewed on: 11th February 2020
Ra Ma's avatar
Ra Ma

Latest lowest rating:

1

Accepting money for invalid device Row "covered" me for a phone which was purchased in 2019 from which the IMEI number shows when the phone was purchased. After requesting a claim to... Read more Reviewed on: 31st August 2022
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Dan

About this product

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row.co.uk Appliance Insurance reviews (389)

Stay well clear or Row insurance!!!

1
Very difficult to get them to process a claim, they tried everything they could not to accept it. After weeks with a broke washing machine they finally accepted it but charged me £95 to send a engineer to try and repair a £169 washing machine. Constantly having to ring them as the customer service team were terrible when it comes to replying to emails that contained information that they requested. 2 years we have been paying our insurance , they even doubled the monthly payments without any notice or consent. DREADFUL COMPANY WITH DREADFUL CUSTOMER SERVICE. I only gave them one star as you can't give them a minus rating. What a waste of money this has been. My advice is look elsewhere or don't bother insuring if row is the only option. This is a genuine review and I am happy to give any info to prove that I have a claim going through with them now so please don't remove this like row have been doing as people have the right to know how poor that company is. Reviewed on: 23rd January 2018

Great Price for Landlords Insurance

5
Not had need to use the insurance yet, but the price was great. Reviewed on: 22nd January 2018

Quick and easy

5
Cheaper than anyone else and includes more. Reviewed on: 21st January 2018

Easy sign up, low excess!

5
Web site was easy to use and great quote with good low excess! Happy days!!! Reviewed on: 18th January 2018

Good Value For Money

5
Quick and easy to use website and cheapest quote provided Reviewed on: 16th January 2018

Half the price of other famous insurer

5
great prices, got my washing machine quote over £3 a month cheaper Reviewed on: 12th January 2018

Simple & fast process

5
Easy to use & added my appliances quickly, also offered a discount if I added a gadget & wanted my daughters laptop insured anyway so was a great incentive, overall fast cheap service Reviewed on: 12th January 2018

easy and fast

5
toke 5 minutes to get insurance on my products Reviewed on: 8th January 2018

Easy set up

5
Great to be able to set up cover so easily and such a good price compared to my previous suppliers Reviewed on: 8th January 2018

User friendly

4
Very quick, easy to use website, able to purchase cover easily Reviewed on: 8th January 2018

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