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Saffron Building Society: Mortgages reviews

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4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
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Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1086)

Mortgages review

3
Not leaving decisions to the last minute which in turn affects things already in place, and dealing with enquiries quicker and not leave people hanging on for answers Reviewed on: 9th October 2023
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Saffron Member

Mortgages review

5
Can't fault my experience needed to switch product and completed very quickly Reviewed on: 5th October 2023
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Saffron Member

Mortgages review

5
The experience was fine, very straightforward and easy. Reviewed on: 5th October 2023
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Saffron Member

Mortgages review

3
it takes a long time for safron to change morgage payment dates - my previous morgage holder i was able to do it in a shorter time frame. creates dificulties Reviewed on: 3rd October 2023
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Saffron Member

Mortgages review

5
Everyone is so helpful and patient very understanding Reviewed on: 3rd October 2023
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Saffron Member

Mortgages review

5
On the secure email portal, I needed to grant people access to my mortgage package a few times. How might there be a more efficient system for this? Reviewed on: 3rd October 2023
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Saffron Member

Mortgages review

5
Difficult to see room for improvement. Reviewed on: 26th September 2023
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Saffron Member

Mortgages review

4
Direct contact with Saffron staff, once the application had been agreed in principle, may have helped speed up the process of providing you with the information you needed. Too many middle people. Reviewed on: 25th September 2023
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Saffron Member

Mortgages review

3
Couldn't complete your paper work on line. Had to wait for snail mail. Reviewed on: 19th September 2023
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Saffron Member

Mortgages review

2
While initially there was some focus and a sense of progress this was not sustained and I found myself sending the same information again in some instances. In the end however no result was communicated to me; this was unsatisfactory. Reviewed on: 18th September 2023
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