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Saffron Building Society: Mortgages reviews

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4.68
Based on 1,033 reviews, last reviewed 13th May 2026
10% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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2%
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3%

Latest highest rating:

5

The mortgage turned out to be very good value. The mortgage turned out to be very good value. Saffron communicated well each year to show me the state of play. I also rang Saffron and Anne Sleeper ... Read more Reviewed on: 13th May 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1033)

Mortgages review

3
I mailed my acceptance on 27th Feb. I received a call from you to ask if I had responded as nothing had been received. I called you on 14th March and still not received. This is taking far too long and should all have been done online. Reviewed on: 15th March 2023
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Saffron Member

Mortgages review

5
I was very pleased with the automated payment system and the ease of making a payment. Thank you. Reviewed on: 14th March 2023
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Saffron Member

Mortgages review

5
All my questions were dealt with promptly and competently - leaving no need for any improvements! Reviewed on: 10th March 2023
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Saffron Member

Mortgages review

5
You need to have app for mortgages! Reviewed on: 7th March 2023
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Saffron Member

Mortgages review

1
EXTREMELY slow service from decision in principle mid-July until completion 1st February. This influenced my decision to choose a different lender for my other BTL mortgage. Reviewed on: 1st March 2023
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Saffron Member

Mortgages review

5
You get through to human beings who are helpful and customer focus Reviewed on: 28th February 2023
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Saffron Member

Mortgages review

1
Everything - you asked me this before and asked if you could contact - no one did. It clearly shows you do not care to improve so why waste my time. Asking for statements is impossible, the staff attitude is condescending and indifferent. Reviewed on: 28th February 2023
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Saffron Member

Mortgages review

5
In the past I had not had a good feeling about Saffron at all. I felt there was a significant lack of constructive assistance. Lisa Holden has completely changed my view of your business. Reviewed on: 27th February 2023
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Saffron Member

Mortgages review

5
We are very happy that in this situation our mortgage has been reduced Reviewed on: 16th February 2023
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Saffron Member

Mortgages review

3
The product range is weak for >60 deposit and the change of product from my previous illustration to now change fees for early exit annoyed me given how I’ve been with the BS for years now. Reviewed on: 14th February 2023
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Saffron Member

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