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Saffron Building Society: Mortgages reviews

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4.66
Based on 971 reviews, last reviewed 16th Mar 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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Latest highest rating:

5

My options were clearly explained to me. My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (971)

Mortgages review

3
No way of managing my mortgage online. Answers to my questions were a little vague. Not happy that I need to prove to you that I can afford to pay off my entire mortgage. I’ve been paying your over inflated rates for 16 years. Reviewed on: 15th August 2022
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Saffron Member

Mortgages review

5
It was dealt with quicily and efficiently. Reviewed on: 11th August 2022
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Saffron Member

Mortgages review

4
A little more information on the details of the retention offers. Reviewed on: 8th August 2022
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Saffron Member

Mortgages review

5
I am waiting for my deeds to be returned but l understand that the holdup is the land registry Thankyou Reviewed on: 8th August 2022
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Saffron Member

Mortgages review

5
Just great service very happy with my experience and all your staff have been helpful especially after covid Reviewed on: 4th August 2022
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Saffron Member

Mortgages review

4
Have wide selection of mortgages offers, cheaper rates which compete with other lenders. Reviewed on: 1st August 2022
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Saffron Member

Mortgages review

4
Would like online account access Reviewed on: 25th July 2022
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Saffron Member

Mortgages review

5
No improvements needed based on my experiences to date. Reviewed on: 25th July 2022
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Saffron Member

Mortgages review

5
The customer service from Michele was excellent. The automation of the options of where and who I needed to speak with could be vastly improved. Reviewed on: 18th July 2022
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Saffron Member

Mortgages review

5
I don’t feel anything could be improved. The phone was answered right away on the 3 occasions I called and Rosanna assisted me each time and was very helpful. Reviewed on: 14th July 2022
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