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Saffron Building Society: Mortgages reviews

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4.66
Based on 971 reviews, last reviewed 16th Mar 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
9%
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4%
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Latest highest rating:

5

My options were clearly explained to me. My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (971)

Mortgages review

5
I love dealing with Saffron and feel very confident with the service I receive from you. Staff are always helpful, friendly and knowledgeable. Completely stress free when dealing with you. Thank you Reviewed on: 4th July 2022
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Saffron Member

Mortgages review

5
I was confident and certain and always felt reassured that my application was being processed efficiently . Reviewed on: 27th June 2022
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Saffron Member

Mortgages review

5
I wast passed from pillar to post. One person delt with my query effective and could answer all my questions Reviewed on: 20th June 2022
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Saffron Member

Mortgages review

5
Rosanna's tone and dialogue was clear, she was willing to help and help quickly and she has been extremely professional. Reviewed on: 17th June 2022
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Saffron Member

Mortgages review

5
Saffron were very quick to respond to my needs Reviewed on: 15th June 2022
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Saffron Member

Mortgages review

5
The staff are always helpful and since I took my mortgage out with you I have been very happy Reviewed on: 15th June 2022
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Saffron Member

Mortgages review

5
All very simple and straightforward. Reviewed on: 10th June 2022
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Saffron Member

Mortgages review

3
You were very slow to process our application and rather than asking for all the documents in one go, you asked for documents, then again and again and again quick delayed things further Reviewed on: 6th June 2022
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Saffron Member

Mortgages review

1
Poor service this time but previously has been ok. Reviewed on: 30th May 2022
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Saffron Member

Mortgages review

5
Very down to earth and approachable Reviewed on: 30th May 2022
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Saffron Member

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