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Saffron Building Society: Mortgages reviews

4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
Verified source

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1086)

Mortgages review

5
Personal service and quick response to my enquiry. Friendly and provided clear information. Reviewed on: 7th June 2023

Mortgages review

5
11/10 - perfect as you are. Thank you Reviewed on: 2nd June 2023

Mortgages review

5
Very straightforward to understand the process and the options open to me. i would move all my mortgages to you if I could. Reviewed on: 30th May 2023

Mortgages review

5
Made the product switch the simplest experience possible Reviewed on: 30th May 2023

Mortgages review

4
Saffron were unable to accept child maintenance payments as income - making mortgages prohibitive for single parents. Court ordered child maintenance is as a result of messy legal battles - and to be avoided at all costs. Reviewed on: 30th May 2023

Mortgages review

5
I like to deal with a smaller b/s, one that helps its customers when needed, many thanks Reviewed on: 22nd May 2023

Mortgages review

3
The application process was extremely long and painful. Many times you asked for a piece of information, then tooks weeks to review it, and then came back and asked for another piece of information. Reviewed on: 22nd May 2023

Mortgages review

5
Minimal fuss to switch to a new product. Lower rates are always nice! Reviewed on: 18th May 2023

Mortgages review

4
Good Personal service Poor phone system Reviewed on: 4th May 2023

Mortgages review

1
I liked that they gave me a mortgage and were understanding when I didn't have a job for a year during covid but have been absolutely awful since. Could be improved by showing compassion, understanding, human kindness Reviewed on: 4th May 2023

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