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Saffron Building Society: Mortgages reviews

4.66
Based on 971 reviews, last reviewed 16th Mar 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
4%

Latest highest rating:

5

My options were clearly explained to me. My options were clearly explained to me. When I first called the retention dept. Was busy but they phoned me back as promised. Reviewed on: 16th March 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (971)

Mortgages review

5
Smoothly efficient. Helped with advanced planning when other organisations may not be as pro-active. Reviewed on: 27th May 2022

Mortgages review

5
The level of service was far superior to that I have recently received from larger financial institutions. I spoke to a number of people at Saffron and they were all genuinely concerned with trying to help the best they could. Reviewed on: 25th May 2022

Mortgages review

5
No long waiting time and request dealt with in the swiftest of manner Reviewed on: 24th May 2022

Mortgages review

5
Personalised service & the efficiency. No improvements required. Reviewed on: 17th May 2022

Mortgages review

5
Friendly and understanding. Solution driven. Reviewed on: 16th May 2022

Mortgages review

5
Answered my query confidently and followed up with an email mail as promised. Reviewed on: 9th May 2022

Mortgages review

5
Would be good for simpler way to extend term as an option for older clients with good credit and payment history and high equity in property. Reviewed on: 6th May 2022

Mortgages review

4
Communication regarding product switch blocked because DD didn’t go through albeit the outstanding payment was settled by on-time with a Debit card. Customers should be informed about the potential impact of this scenario. Reviewed on: 6th May 2022

Mortgages review

5
Everything was very smooth sailing Reviewed on: 4th May 2022

Mortgages review

5
Super easy, lots of options all explained throughly. Nothing to improve! Reviewed on: 26th April 2022

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