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Saffron Building Society: Mortgages reviews

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4.68
Based on 1,033 reviews, last reviewed 13th May 2026
10% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
9%
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4%
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2%
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3%

Latest highest rating:

5

The mortgage turned out to be very good value. The mortgage turned out to be very good value. Saffron communicated well each year to show me the state of play. I also rang Saffron and Anne Sleeper ... Read more Reviewed on: 13th May 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
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Joanna M
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1034)

Mortgages review

4
We had difficulty trying to prove our Dubai address. We were pleased that eventually we were able to get the Mortgage as it had gone on for some months and we were about to give up moving the mortgage across. Reviewed on: 26th December 2022
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Saffron Member

Mortgages review

3
easy to transact, could be digitised. Also, I feel that while your products are reasonably priced, they're from from attractive. I reluctantly took out this product due to intertia. If that is strategy, you won. Not sure its wins long term. Reviewed on: 22nd December 2022
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Saffron Member

Mortgages review

5
We have been delighted with the professionalism of the different members of staff we have dealt with regarding this product switch. The website is also very clear. Reviewed on: 21st December 2022
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Saffron Member

Mortgages review

3
Improve communication responses times.when an issue is raised be specific about what you are requesting and challenging. Offer a realistic timely response. I always responded in 24 hours, however yourselves took 10 working days for each rep Reviewed on: 19th December 2022
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Saffron Member

Mortgages review

5
Great customer service and very trustworthy! Reviewed on: 17th December 2022
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Saffron Member

Mortgages review

5
Competitive rates... customer care Reviewed on: 15th December 2022
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Saffron Member

Mortgages review

4
Personnel are responsive but sometimes clarity is lacking in written correspondence Reviewed on: 13th December 2022
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Saffron Member

Mortgages review

5
The only disappointment was that I did not receive a letter from Saffron that was sent in September informing me of the options for me at my mortgage expiry. The notice of a significant increase as it moved to your SVR prompted my call. Reviewed on: 6th December 2022
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Saffron Member

Mortgages review

5
Good communications, helpful and accommodating Reviewed on: 28th November 2022
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Saffron Member

Mortgages review

5
The lady was positive that the deal eould need renewing in August 2023 and not to worry the offering did not need to be discussed early Reviewed on: 25th November 2022
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Saffron Member

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