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Saffron Building Society: Mortgages reviews

4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
Verified source

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1086)

Mortgages review

5
Very easy and efficient, I can't think of how this could be improved Reviewed on: 10th November 2023

Mortgages review

2
So far Saffron have been shocking. You did not accept international standard ID, which is ridiculous with an expat mortgage. Since the mortgage has been concluded we've received 1 email and absolutely no other info. SEND EMAILS Reviewed on: 3rd November 2023

Mortgages review

4
They did not make me feel so much stressed. Their prices were competitive but better if they could be improved on Reviewed on: 1st November 2023

Mortgages review

3
Slow frustrating process given we only wanted circa 10% ltv loan. Reviewed on: 25th October 2023

Mortgages review

5
All questions answered satisfactorily Reviewed on: 25th October 2023

Mortgages review

5
Anne explained what I ahd to do to repay our mortgage and sent our settlement amount very quickly. Reviewed on: 24th October 2023

Mortgages review

2
I would not recommend Saffron. Honestly I had a pretty awful experience going through the mortgage process and I nearly pulled out on 2 occasions. The process started in June and took until October to finalise. Reviewed on: 24th October 2023

Mortgages review

5
The ease of switching and the ease at which Saffron can be contacted. Reviewed on: 24th October 2023

Mortgages review

5
As above. I would like to be able to access my mortgage online, but I believe this is a facility due to come online in the future, which would be very helpful to me. Reviewed on: 10th October 2023

Mortgages review

4
It would be nice to be able to have an online account to be able to access my account and view payments etc Reviewed on: 9th October 2023

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