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Saffron Building Society: Mortgages reviews

4.60
Based on 873 reviews, last reviewed 11th Nov 2025
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

Prompt service and accessible draw down on loan was... Prompt service and accessible draw down on loan was relatively easy Reviewed on: 11th November 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (873)

Mortgages review

5
There was a system error which delayed our mortgage offer which has been frustrating but i do understand these things happen. Other than that, everything has been great. the time scale was quicker than advised too which is great. Reviewed on: 8th December 2021

Mortgages review

5
Everything was fantastic! From start to finish to help us move into our dream home. Ben was always there to help, so friendly and kind and we felt so looked after. Reviewed on: 7th December 2021

Mortgages review

5
Very helpful, clear information, friendly follow-up Reviewed on: 6th December 2021

Mortgages review

5
Nothing could be improved, the switch was easily done and we communicated via Email due to myself working throughout the day. Perfect. Reviewed on: 17th November 2021

Mortgages review

5
Our experience so far has been really positive. Reviewed on: 16th November 2021

Mortgages review

5
Please provide online access for mortgage balances/statements. Reviewed on: 9th November 2021

Mortgages review

5
I liked the whole timbre. Calm, pleasant, efficiency. Reviewed on: 6th November 2021

Mortgages review

4
Not bad experience. could be more customer friendly and improve on regulations Reviewed on: 4th November 2021

Mortgages review

1
I would like someone to contact me please, as promised, so that I can make an informed decision going forward on what is not an inconsiderable amount of money. Thank you. Reviewed on: 4th November 2021

Mortgages review

2
I was told I would be contacted by the team who dealt with product switch options but no one has Reviewed on: 25th October 2021

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