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Saffron Building Society: Mortgages reviews

4.68
Based on 1,033 reviews, last reviewed 13th May 2026
10% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

The mortgage turned out to be very good value. The mortgage turned out to be very good value. Saffron communicated well each year to show me the state of play. I also rang Saffron and Anne Sleeper ... Read more Reviewed on: 13th May 2026
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1033)

Mortgages review

5
Get everything sorted in a few hours. Reviewed on: 14th June 2023

Mortgages review

5
I thought that the service that I received was excellent, thank you Reviewed on: 12th June 2023

Mortgages review

5
Liked getting straight through to a human. Everyone I dealt with was helpful and followed up on what they said they’d do. Reviewed on: 12th June 2023

Mortgages review

4
direct and immediate responses to the queries raised Reviewed on: 12th June 2023

Mortgages review

5
The team at saffron has always been responsive, efficient and approachable. Reviewed on: 12th June 2023

Mortgages review

5
would be good to be able to see the mortgage account online Reviewed on: 12th June 2023

Mortgages review

4
Paperwork is onerous for a simple product switch. Simple important key details such as term, rate %, when rate runs out etc should be bigger and bold and on one single sheet. The numbering on your pages is confusing. Reviewed on: 8th June 2023

Mortgages review

5
Personal service and quick response to my enquiry. Friendly and provided clear information. Reviewed on: 7th June 2023

Mortgages review

5
11/10 - perfect as you are. Thank you Reviewed on: 2nd June 2023

Mortgages review

5
Very straightforward to understand the process and the options open to me. i would move all my mortgages to you if I could. Reviewed on: 30th May 2023

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