Smart Money People Logo
Go to business site
Share this page
Link copied

Saffron Building Society: Mortgages reviews

View other Saffron Building Society products
4.60
Based on 875 reviews, last reviewed 14th Nov 2025
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
80%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

I have power of Attorney for my mom and i found all... I have power of Attorney for my mom and i found all the staff i spoke to helpful and informative when sorting out her recent mortgage product switch Reviewed on: 14th November 2025
Verified source

Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Saffron Building Society Mortgages reviews (875)

Mortgages review

5
Process well explained and worked as expected Reviewed on: 25th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
A good experience over the years (decades) we've had our what became two mortgages, now both paid off. Tom Thomas was very helpful 10yrs ago when setting up our second mortgage, Joanne helpful in redeeming this final one of the two. Reviewed on: 19th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
The person that answered the call was vey personable, no jargon used so very easy to understand. Reviewed on: 16th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
Helpful and easy to deal with on phone and by letter. Reviewed on: 10th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

4
It was great that I had one single point of contact to deal with in Rosanna. A suggestion for improvement would be becoming more digital focussed through using online forms and digital signatures to speed up the process. Reviewed on: 8th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
I have been with the society for many years. What I do not understand is why there are not incentive products for long standing customers. In the past I have been told bigger societies have better offers. We all know they do. Reviewed on: 4th February 2022
Saffron Member's avatar
Saffron Member

Mortgages review

2
Ben has been excellent throughout. With regard my other ongoing matters I feel that the underwriters have sided with my ex who has NEVER EVER paid the mortgage against me who has paid every instalment from day 1 - Apart from the Covid break Reviewed on: 31st January 2022
Saffron Member's avatar
Saffron Member

Mortgages review

4
I was promised some forms would be posted to me. They never arrived. You called me to ask why they had not been returned just before I was going to contact you again for them. Reviewed on: 26th January 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
Everything was fine, thank you. Reviewed on: 26th January 2022
Saffron Member's avatar
Saffron Member

Mortgages review

5
Enough information about the product and getting email back very promptly. For me I can not see anything need to improve Reviewed on: 23rd January 2022
Saffron Member's avatar
Saffron Member

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill