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Saffron Building Society: Mortgages reviews

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4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
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Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1086)

Mortgages review

4
Have wide selection of mortgages offers, cheaper rates which compete with other lenders. Reviewed on: 1st August 2022
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Saffron Member

Mortgages review

4
Would like online account access Reviewed on: 25th July 2022
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Saffron Member

Mortgages review

5
No improvements needed based on my experiences to date. Reviewed on: 25th July 2022
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Saffron Member

Mortgages review

5
The customer service from Michele was excellent. The automation of the options of where and who I needed to speak with could be vastly improved. Reviewed on: 18th July 2022
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Saffron Member

Mortgages review

5
I don’t feel anything could be improved. The phone was answered right away on the 3 occasions I called and Rosanna assisted me each time and was very helpful. Reviewed on: 14th July 2022
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Saffron Member

Mortgages review

5
I love dealing with Saffron and feel very confident with the service I receive from you. Staff are always helpful, friendly and knowledgeable. Completely stress free when dealing with you. Thank you Reviewed on: 4th July 2022
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Saffron Member

Mortgages review

5
I was confident and certain and always felt reassured that my application was being processed efficiently . Reviewed on: 27th June 2022
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Saffron Member

Mortgages review

5
I wast passed from pillar to post. One person delt with my query effective and could answer all my questions Reviewed on: 20th June 2022
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Saffron Member

Mortgages review

5
Rosanna's tone and dialogue was clear, she was willing to help and help quickly and she has been extremely professional. Reviewed on: 17th June 2022
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Saffron Member

Mortgages review

5
Saffron were very quick to respond to my needs Reviewed on: 15th June 2022
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