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Saffron Building Society: Mortgages reviews

4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
Verified source

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

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Saffron Building Society Mortgages reviews (1086)

Mortgages review

5
Pleased with saffron over the years. Reviewed on: 30th August 2022

Mortgages review

5
Straightforward with the desired outcome Reviewed on: 22nd August 2022

Mortgages review

4
Everything Rosanna did was great, my only comment would be that it is a very long process. The time customers have to wait for the underwriter to review an application is far too long, nevermind the week extra delay. Reviewed on: 17th August 2022

Mortgages review

5
One thing I didn’t really want to hear at this particular time was “it could affect your credit rating” At the time I was quite ‘down’ and it seemed, to me personally like an underlying ‘threat’ (not nastily). Reviewed on: 16th August 2022

Mortgages review

5
No new products available at the time and it is very frustrating that they did not contact me a full 3 months before my deal ran out to see if I wanted a new product. Now I have to wait AND the new deal will be worse. Customer loyalty??? Reviewed on: 16th August 2022

Mortgages review

3
No way of managing my mortgage online. Answers to my questions were a little vague. Not happy that I need to prove to you that I can afford to pay off my entire mortgage. I’ve been paying your over inflated rates for 16 years. Reviewed on: 15th August 2022

Mortgages review

5
It was dealt with quicily and efficiently. Reviewed on: 11th August 2022

Mortgages review

4
A little more information on the details of the retention offers. Reviewed on: 8th August 2022

Mortgages review

5
I am waiting for my deeds to be returned but l understand that the holdup is the land registry Thankyou Reviewed on: 8th August 2022

Mortgages review

5
Just great service very happy with my experience and all your staff have been helpful especially after covid Reviewed on: 4th August 2022

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