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Saffron Building Society: Mortgages reviews

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4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1086)

Mortgages review

5
I can’t think of anything because everyone we talk they seem to be on the ball. Reviewed on: 27th September 2022
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Saffron Member

Mortgages review

4
All interaction with saffron have been great however getting an answer on the phone is very frustrating. Reviewed on: 26th September 2022
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Saffron Member

Mortgages review

5
Everything very positive. I also spoke to Jo on another occasion who was equally helpful and very pleasant to talk to. Jo explained things in a very easy manner which made it understandable. Reviewed on: 20th September 2022
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Saffron Member

Mortgages review

3
I contacted Saffron to get a mortgage redemption figure, I appreciate that the information would have to be supplied from your redemption department and that Monday 19th September was a Bank Hoiliday so expect a call sometime this week Reviewed on: 20th September 2022
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Saffron Member

Mortgages review

5
I was satisfied with my experience. Reviewed on: 20th September 2022
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Saffron Member

Mortgages review

2
Upgrade your system to to 21st century level Reviewed on: 20th September 2022
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Saffron Member

Mortgages review

5
Came direct without using a broker. Was so much easier and straightforward no middle people . Thank you Rosanna for going above and beyond Reviewed on: 16th September 2022
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Saffron Member

Mortgages review

5
ALWAYS HAVE A GREAT SERVICE, QUICK RESPONSE AND VERY HELPFUL. Reviewed on: 12th September 2022
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Saffron Member

Mortgages review

5
Experience: Every time I had a question I received the answer. Improvement: I would like to receive a breakdown of the rest of the debt. Reviewed on: 5th September 2022
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Saffron Member

Mortgages review

3
There is no option to check the account status on-line. This would be a big improvement and often negate the need to call. The time to answer the phone is quite long Reviewed on: 5th September 2022
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Saffron Member

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