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Saffron Building Society: Mortgages reviews

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4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
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2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1086)

Mortgages review

5
I got to speak to a real live human being who knew what she was talking about, gave me the help I needed and got the job done straight away. Reviewed on: 1st November 2022
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Mortgages review

5
To offer existing customers like me a fixed interest rate on mortgages Reviewed on: 31st October 2022
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Saffron Member

Mortgages review

5
The arrangements from beginning to end have ran so smoothly with no issues. We would be very happy to recommend Saffron to others. Reviewed on: 31st October 2022
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Saffron Member

Mortgages review

5
quick. easy. they are easy to contact and we have had nothing but good experience for the last five years with saffron Reviewed on: 31st October 2022
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Saffron Member

Mortgages review

4
The phone was answered promptly. However, the Email I sent initially to ask about the repayment has still not been answered! Reviewed on: 24th October 2022
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Saffron Member

Mortgages review

5
Had to wait over 20 minutes to get through. Reviewed on: 17th October 2022
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Saffron Member

Mortgages review

5
No improvement necessary - great customer service. Reviewed on: 10th October 2022
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Saffron Member

Mortgages review

3
I am more than happy with the service I have received but the part that let it down was how long it took to get through on the phone. One call I had to abandon after 43 minutes and another call I got through after 25 minutes. Reviewed on: 3rd October 2022
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Saffron Member

Mortgages review

5
No suggestions, really, we are satisfied with your service and I'm waiting for a call from the relevant department to further discuss our situation. Reviewed on: 3rd October 2022
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Saffron Member

Mortgages review

4
Shame there were no new products to consider or timeframes when available but understand financial environment Reviewed on: 3rd October 2022
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