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Saffron Building Society: Mortgages reviews

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4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1086)

Mortgages review

5
Good communications, helpful and accommodating Reviewed on: 28th November 2022
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Saffron Member

Mortgages review

5
The lady was positive that the deal eould need renewing in August 2023 and not to worry the offering did not need to be discussed early Reviewed on: 25th November 2022
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Saffron Member

Mortgages review

5
Initially getting hold of the right person was a challenge. If you can provide a specific direct phone number that would be great. Reviewed on: 22nd November 2022
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Saffron Member

Mortgages review

1
the only thing I am looking forward to is closing my account Reviewed on: 15th November 2022
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Saffron Member

Mortgages review

1
I've had no response to my enquiry posted to you in October, answerig your enquiry to me, concerning my need/desire to change my mortgage product Reviewed on: 14th November 2022
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Saffron Member

Mortgages review

1
You lost me as a customer and I am switching to Halifax so not a lot is the answer Reviewed on: 14th November 2022
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Saffron Member

Mortgages review

5
The process was simple and the staff helpful. To improve you could state the process steps and acknowledge where about in the process you are. Confirm receipt of paperwork. Reviewed on: 9th November 2022
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Saffron Member

Mortgages review

1
Absolutely nothing. The service you have given to a loyal customer who has never missed a payment in 4 years is nothing but a disgrace. Reviewed on: 9th November 2022
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Saffron Member

Mortgages review

3
I phoned as we have come to an end on fixed mortgage so we are now paying 100 more a month rang to see if we could get it fixed again said she said would call back. I’ve had no call or letter. I think we struggle going forward. Reviewed on: 9th November 2022
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Saffron Member

Mortgages review

3
Just want to get the payoff and the amount of payment penalty. I want to payoff the mortgage. Reviewed on: 8th November 2022
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Saffron Member

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