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Saffron Building Society: Mortgages reviews

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4.75
Based on 1,086 reviews, last reviewed 13th Jul 2026
9% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026
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Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026
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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (1086)

Mortgages review

5
The staff are always helpful and since I took my mortgage out with you I have been very happy Reviewed on: 15th June 2022
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Mortgages review

5
All very simple and straightforward. Reviewed on: 10th June 2022
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Saffron Member

Mortgages review

3
You were very slow to process our application and rather than asking for all the documents in one go, you asked for documents, then again and again and again quick delayed things further Reviewed on: 6th June 2022
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Saffron Member

Mortgages review

1
Poor service this time but previously has been ok. Reviewed on: 30th May 2022
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Saffron Member

Mortgages review

5
Very down to earth and approachable Reviewed on: 30th May 2022
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Saffron Member

Mortgages review

5
Smoothly efficient. Helped with advanced planning when other organisations may not be as pro-active. Reviewed on: 27th May 2022
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Saffron Member

Mortgages review

5
The level of service was far superior to that I have recently received from larger financial institutions. I spoke to a number of people at Saffron and they were all genuinely concerned with trying to help the best they could. Reviewed on: 25th May 2022
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Saffron Member

Mortgages review

5
No long waiting time and request dealt with in the swiftest of manner Reviewed on: 24th May 2022
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Saffron Member

Mortgages review

5
Personalised service & the efficiency. No improvements required. Reviewed on: 17th May 2022
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Saffron Member

Mortgages review

5
Friendly and understanding. Solution driven. Reviewed on: 16th May 2022
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Saffron Member

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