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Saffron Building Society: Savings reviews

4.83
Based on 6,771 reviews, last reviewed 13th Jun 2026
46% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Jake & Andy took the time to discuss the new childre... Jake & Andy took the time to discuss the new children's accounts with my son and I, we decided to open the Ladybird Legacy account, the service was ve... Read more Reviewed on: 13th June 2026
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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6771)

I have used this building society for many years , b...

5
I have used this building society for many years , by post and now on line. when I have needed to contact them in person or online I have reviewed excellent service. They have been able to offer competitive savings products. would recommend Reviewed on: 27th January 2026

Great rates and easy to use web site.

5
Great rates and easy to use web site. Excellent for retired people Reviewed on: 27th January 2026

Delightful.

5
Easy to contact them when needed, pleasant and helpful. Reviewed on: 27th January 2026

Good saving products, great service

5
Good saving products, never had a problem with communication or the app. Reviewed on: 27th January 2026

Saffron is a Good building society

5
I have been a saffron bs customer for the last three years as a small savings account. Recently I have opened a loyalty ISA Savings account that offered a reasonably good interest rates for 2 yrs.. I wish saffron could offer more savings accounts Reviewed on: 27th January 2026

Privacy.

5
It would be better if customers with complex questions could ask them in private, not at the counter. Reviewed on: 27th January 2026

Always keeps me informed of services/products via re...

5
Always keeps me informed of services/products via regular emails, very good customer service and staff are helpful at all times Reviewed on: 27th January 2026

Saffron building society where the customer matters

5
Great customer service - professional and friendly where nothing is too much problem. Reviewed on: 27th January 2026

Member of Saffron Building Society for 50 years.

5
Member of Saffron Building Society for 50 years. Several cash investments in this past year because competitive rates, very good service online, in branch and on the telephone. Also they are very involved in the local community Reviewed on: 27th January 2026

Good local building society

5
Convenient local branch in Royston high street. Plesent, friendly and knowledgeable staff. Competitive saving rates. Reviewed on: 27th January 2026

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