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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7176 reviews)

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4.83

Based on 7,174 reviews, last reviewed 6th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Very friendly, understanding staff member Zoe . Very friendly, understanding staff member Zoe . Explained everything well . Reviewed on: 6th August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7176)

Cassie was great at successfully helping me log in o...

Cassie was great at successfully helping me log in on the mobile app. She was kind and patient explaining the steps. This is why we love a local financial institution! Reviewed on: 19th February 2026

Very nice people and very helpful.

Very nice people and very helpful. Reviewed on: 18th February 2026

Customer Service

Customer service beats all competitors - I have never had better! Reviewed on: 18th February 2026

I spoke to a lovely lady who helped me go through my...

I spoke to a lovely lady who helped me go through my options with my money and how it would all work. She was very patient with me and really took her time explaining my options to me. I felt really focused on and felt I was well educated on my decisions. Reviewed on: 18th February 2026

Excellent service

Very helpful on all counts especially for us older generation. Reviewed on: 18th February 2026

Incredibly patient and helpful

Kendra was so helpful today, she guided me through many different steps with patience and fixed a glitch for me! Reviewed on: 18th February 2026

Excellent and helpful service..

It's always been excellent and helpful service and good investment products Reviewed on: 18th February 2026

Emily is super helpful

Emily informed me of a better rate of my savings. She suggested reviewing my accounts and having a meeting with your financial advisor. Reviewed on: 18th February 2026

Emily is knowledgeable and professional

I visited Bishops Stortford branch to update my passbook. She pointed out the better interest rate and how a review could help me with my savings. Reviewed on: 18th February 2026

It was a pleasant surprise when visiting the Brentwo...

It was a pleasant surprise when visiting the Brentwood branch. Great rates and even better service. Reviewed on: 18th February 2026

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