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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6771 reviews)

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4.83

Based on 6,771 reviews, last reviewed 13th Jun 2026

46% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Jake & Andy took the time to discuss the new childre... Jake & Andy took the time to discuss the new children's accounts with my son and I, we decided to open the Ladybird Legacy account, the service was ve... Read more Reviewed on: 13th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6771)

A good local building society, with helpful staff.

A good local building society, with helpful staff. Reviewed on: 27th January 2026

A happy customer

I have been a member of the society for 10yrs and always found the customer services both in branch and over the telephone excellent. They always help me when opening a new account and transferring my regular savings account when it is drawing to a close and setting up the new account. Reviewed on: 27th January 2026

Used to be competitive but now rates are pretty poor

Used to be competitive but now rates are pretty poor Reviewed on: 27th January 2026

Very helpful for elderly savers and prompt replies a...

Very helpful for elderly savers and prompt replies and help on telephone Reviewed on: 27th January 2026

The branch staff are fab Emily goes beyond and extra...

The branch staff are fab Emily goes beyond and extra to make sure the savings are kept up to date a massive help Reviewed on: 27th January 2026

The Customer service at Braintree branch was excell...

The Customer service at Braintree branch was excellent and opening account was straight forward Reviewed on: 27th January 2026

They have offered some savings products with good in...

They have offered some savings products with good interest rates and have been helpful on the phone. Reviewed on: 27th January 2026

The phone is always answered by helpful staff

The phone is always answered by helpful staff Reviewed on: 27th January 2026

Saffron bs offered a market leading rate ISA for a f...

Saffron bs offered a market leading rate ISA for a fixed period that suited my wife and Iso we both opened one. The whole process was very simple and they kept us in the picture as to how the transfer from the other provider was progressing. Reviewed on: 27th January 2026

Very helpful both face to face and at the telephone.

Very helpful both face to face and at the telephone. Online service is very easy to use and staff and management in Ware are second to none. Reviewed on: 27th January 2026

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