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Saffron Building Society: Savings reviews

4.83
Based on 6,771 reviews, last reviewed 13th Jun 2026
46% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Jake & Andy took the time to discuss the new childre... Jake & Andy took the time to discuss the new children's accounts with my son and I, we decided to open the Ladybird Legacy account, the service was ve... Read more Reviewed on: 13th June 2026
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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6771)

The staff are always friendly and on hand to assist...

5
The staff are always friendly and on hand to assist and you don’t end up with someone trying to force digital on you -so you have a choice. Also you can always speak to staff on the phone who are very helpful if you can’t get into branch The savings rates offered are competitive with a good range of savings accounts to suit many people. Saffron seem to have a good connection with what’s going on in the local community that is good ! Reviewed on: 27th January 2026

Very competitive products available.

5
Very competitive products available and easy to apply for, even for not very tech savvy people, not overcomplicated. Kept well informed of other products/services available. It's also lovely to support an independent business such as this. We have too many big giants. Reviewed on: 27th January 2026

I have found over the years SWBS has always given as...

4
I have found over the years SWBS has always given assistance when asked and offered competitive products within the financial market place. Reviewed on: 27th January 2026

Excellent service

5
I have had accounts with them for years. The staff are always friendly and helpful and business is very efficient. Reviewed on: 27th January 2026

Friendly and professional service throughout.

5
Friendly and professional service throughout. Customer focused, and staff are knowledgeable and seem genuinely keen to provide best possible service. Reviewed on: 27th January 2026

Personal, ethical company.

5
I chose them because they scored very highly in Ethical Consumer’s rankings and because of the excellent interest rates at that time. Reviewed on: 27th January 2026

Easy to resolve queries.

5
Easy to resolve queries. Staff are proactive to contact me where a date was not met. Gives peace of mind Reviewed on: 27th January 2026

Absolute joy!

5
Absolute joy to deal with the counter staff, Always polite & helpful Reviewed on: 27th January 2026

Easy access, helpful staff, comparable savings rates.

5
Easy to access account and really helpful staff when you need to phone for assistance. It is an enormous benefit to be able to speak to real people! Also make a valuable community contribution with their volunteer days. Reviewed on: 27th January 2026

Excellent customer service

5
I am currently overseas and missed a call from you. I guessed what it concerned but haven’t got my account details with me. Your agent, Lewis Hemingway, sorted out the issue with minimal hassle for which I was most appreciative. Reviewed on: 27th January 2026

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