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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7176 reviews)

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4.83

Based on 7,176 reviews, last reviewed 6th Aug 2026

10% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Nicole was excellent! I spoke to Nicole today who couldn't have been more helpful. She was very understanding and kind, and I just wish that it was always this pleasant whe... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7176)

Huge contributors to Local Charities.

Huge contributions to local Charities. Lovely friendly staff too. Reviewed on: 17th February 2026

Online access with Cassie

Visited branch for online access. I was served by Cassie who managed to help me log on successfully. I had been struggling all day and she helped log me on! Reviewed on: 17th February 2026

Fabulous service as usual from Bishop's Stortford!

Fabulous service as usual from Bishop's Stortford!! Reviewed on: 17th February 2026

Excellent service from Cassie.

Excellent service from Cassie. I came in to process my maturity options Reviewed on: 17th February 2026

Excellent from Cassie.

Excellent from Cassie. I visited the Bishops Stortford branch to process my maturity instructions Reviewed on: 17th February 2026

Excellent customer service at branch and head office

I spoke to a representative, Charlotte, today. She was friendly, efficient and very helpful. I had been concerned about some emails I had received but she re-assured me and sorted everything quickly. Reviewed on: 17th February 2026

Excellent customer service today from Max.

Excellent customer service today from Max. Helped me out during his lunch break. Top man Reviewed on: 17th February 2026

Top rating customer support

Being able to gain quick efficient information and options is very few and far between nowadays, but I had everything sorted and provided efficiently without any delays or concerns. Well done Reviewed on: 17th February 2026

Jodie was very helpful and arranged my financial det...

Jodie was very helpful and arranged my financial details Reviewed on: 17th February 2026

Great service

Phone answered quickly, staff response was very positive and knew exactly how to help. Reviewed on: 16th February 2026

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