Smart Money People Logo

Saffron Building Society: Savings reviews

4.75
Based on 6,276 reviews, last reviewed 9th Mar 2026
95% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Service was great The lady on the phone (Florrie Gray) dealt with my query quickly and professionally. This included setting me up with a higher interest rate savings a... Read more Reviewed on: 9th March 2026
Jamie's avatar
Jamie

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Savings reviews (6276)

Very helpful and always happy to put up with me at t...

5
Very helpful and always happy to put up with me at the Ware branch Reviewed on: 8th November 2025

Emily with brilliant

5
I came in for three things, got everything done quickly and efficiently. Lovely service will recommend! Reviewed on: 7th November 2025

Saffron Savings, helpful Sophie.

5
Spoke with Sophie. Whobwad very professional, polite and engaging. Credit to the SBS Reviewed on: 7th November 2025

Reliable, friendly and trustworthy.

5
Reliable, friendly and trustworthy. Reviewed on: 7th November 2025

Max handled my odd request with cheques today, he wo...

5
Max handled my odd request with cheques today, he worked out how much they would be for without me even having to ask! Excellent service! Reviewed on: 7th November 2025

My conversation with Sophia.

5
I spoke with Sophia on the phone and she dealt with my query very professionally and competently. It was a pleasure speaking to her. Reviewed on: 7th November 2025

It's always a great experience visiting the boys in...

5
It's always a great experience visiting the boys in Brentwood Reviewed on: 7th November 2025

Excellent service

5
I was trying to set up an icer and it was for me quite complicated - I had to set up a new account although I have several different accounts with you. I had to ring your helpline 3 times - the last of which was wondering where my money was after 3 days as it had left one account and not landed in the other - I was answered by Zoe and she along with the other 2 staff members could not have been more helpful . I have never had a call answered so promptly and all your staff were very knowledgeable and sorted me out clearly making sure I knew what to do. I only wish other businesses could take a leaf out of your book and train their staff to be understanding and polite. Well done to all of you. Regards Kathy Centa Reviewed on: 5th November 2025

Polite smiling generous.

5
Polite smiling generous. Always helpful Reviewed on: 5th November 2025

Nice to speak directly with a person, face to face,...

5
Nice to speak directly with a person, face to face, good customer service Reviewed on: 5th November 2025

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products