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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6276 reviews)

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4.75

Based on 6,276 reviews, last reviewed 9th Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Service was great The lady on the phone (Florrie Gray) dealt with my query quickly and professionally. This included setting me up with a higher interest rate savings a... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6276)

It was a smooth process in the Brentwood branch, muc...

It was a smooth process in the Brentwood branch, much easier than anywhere else Reviewed on: 5th November 2025

Customer in Bishops Stortford branch, renewed my ISA...

Customer in Bishops Stortford branch, renewed my ISA with Kendra. Very satisfied, helpful and friendly approach. Reviewed on: 5th November 2025

Customer service excellent, always good

Customer service excellent, always good Reviewed on: 5th November 2025

Great service provided by the Brentwood branch.

Great service provided by the Brentwood branch. Reviewed on: 5th November 2025

Max helped me with a cheque and funding a deposit fo...

Max helped me with a cheque and funding a deposit for a house for my daughter. Thought it would take much longer but he was able to do it. Very happy with the Brentwood branch Reviewed on: 5th November 2025

Required advice and help in moving savings for our G...

Required advice and help in moving savings for our Grandchildren into higher interest rate Saffron accounts. Zoe was very friendly, polite and knowledgeable and gave me all the information I needed to make an informed decision. Zoe was also able to open the new accounts over the phone without me having to fill in numerous application forms. Thank you Zoe for for your valued assistance. Reviewed on: 5th November 2025

Regular visitor to the Bishops Stortford Branch - re...

Regular visitor to the Bishops Stortford Branch - renewed my ISA with Kendra. Always satisfied. Reviewed on: 5th November 2025

Very appealing to come into Brentwood with friendly...

Very appealing to come into Brentwood with friendly staff and short queues Reviewed on: 5th November 2025

Zoe Collins, the best Customer Service Agent

The waiting time was non-existent, I was put straight through to Zoe Collins. Zoe listened to my request, immediately established I was a legitimate customer and then actioned my request without any delay. If only other banks, building societies or customer facing staff were as pleasant and efficient as Zoe. I would add, this was at a few minutes to 6pm or line closing time but it made no difference, the call was in no way rushed. Reviewed on: 4th November 2025

OPENING GRANDCHILD ACCOUNT WITH CAROLINE

OPENING GRANDCHILD ACCOUNT WITH CAROLINE Reviewed on: 4th November 2025

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