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Saffron Building Society: Savings reviews

4.83
Based on 7,176 reviews, last reviewed 6th Aug 2026
10% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Nicole was excellent! I spoke to Nicole today who couldn't have been more helpful. She was very understanding and kind, and I just wish that it was always this pleasant whe... Read more Reviewed on: 6th August 2026
Anne H's avatar
Anne H

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7176)

Zoe was absolutely amazing!!

5
Zoe was absolutely amazing. Asked all the right questions and tried to find a product that suited my needs. She’s a real asset to your company. Reviewed on: 16th February 2026

opening an account

5
I was having difficulty completing the initial process to open an account and requested a call back which I recieved after a short while from charlotte who explained where i was going wrong charlotte was very patient and friendly Reviewed on: 16th February 2026

Zoe was cheerful, efficient and very helpful when sh...

5
Zoe was cheerful, efficient and very helpful when she dealt with my multiple account transfers Reviewed on: 16th February 2026

Everything seems to run smoothly when I save.

5
Everything seems to run smoothly when I save. I think the website could do with an update Reviewed on: 16th February 2026

Efficient and Helpful

5
I have always found Saffron Building Society fast and efficient in dealing with me. I have opened online accounts which I always find difficult and they have helped me a lot. Reviewed on: 16th February 2026

Thank you Lyn and Saffron

5
Had a great experience with Lyn from the Halstead branch, who was efficient and courteous. She helped me solve my issue quickly, and checked I had everything I needed going forward. It's really heartening to be able to talk to a polite and capable human rather than an AI chatbot - people like Lyn make it feel worth it to bank with Saffron. Reviewed on: 16th February 2026

Great service in Bishops Stortford

5
Great service in Bishops Stortford Reviewed on: 16th February 2026

Being a productive genuine part of the community

5
I have banked with them for over 30 years - they know my name and my face and are very people-focused - they also walk the walk when it comes to community - no performative community here only the genuine thing! Reviewed on: 16th February 2026

Reassured me

5
I was concerned my mobile may have been hacked and my banking apps were on my mobile. I spoke with Jodie who put extra security measures in place and my mind is reassured. Thank you. Reviewed on: 16th February 2026

Staff always pleasant and helpful

4
Staff always pleasant and helpful Reviewed on: 16th February 2026

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