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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6771 reviews)

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4.83

Based on 6,771 reviews, last reviewed 13th Jun 2026

46% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Jake & Andy took the time to discuss the new childre... Jake & Andy took the time to discuss the new children's accounts with my son and I, we decided to open the Ladybird Legacy account, the service was ve... Read more Reviewed on: 13th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6771)

Saffron BS - "A Policy To Please".

First class online service throughout. IT systems well streamlined making it easy take savings accounts out. No unnecessary beaurocratic steps/ paperwork. Operation of accounts slick in terms of deposits/withdrawals. Interest rate remained competitive through BOE base rate reductions. Ts & Cs all clear and easily understood. Bery transparent. All in all Saffron has got the platfirms in place to build from this. Reviewed on: 27th January 2026

Good choice of accounts and helpful if I contact the...

Good choice of accounts and helpful if I contact the branch Reviewed on: 27th January 2026

I have been saving with them for more than 25 years...

I have been saving with them for more than 25 years and always found competitive rates available. The staff are always helpful and courteous Reviewed on: 27th January 2026

First class customer service

Excellent savings products with first class customer service, especially at the Colchester branch that I use regularly. Reviewed on: 27th January 2026

Fantastic team.

Excellent help given by the team in branch and on the phone ref savings Reviewed on: 27th January 2026

Knowledgeable and friendly staff.

Knowledgeable and friendly staff. I don't have to wait ages waiting for someone to answer the phone. Reviewed on: 27th January 2026

Always experienced staff when you phonebabout rates...

Always experienced staff when you phonebabout rates and queries. Very polite and helpful and a credit to saffron Reviewed on: 27th January 2026

Satisfaction

Always all communications are given full attention and understanding Reviewed on: 27th January 2026

Helpful assistance

When asking for advice or when moving accounts I found the staff knowledgeable and patient as well as plasant Reviewed on: 27th January 2026

Whenever I have contacted Saffron their staff have b...

Whenever I have contacted Saffron their staff have been well informed, pleasant and friendly. Reviewed on: 27th January 2026

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