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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6771 reviews)

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4.83

Based on 6,771 reviews, last reviewed 13th Jun 2026

46% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Jake & Andy took the time to discuss the new childre... Jake & Andy took the time to discuss the new children's accounts with my son and I, we decided to open the Ladybird Legacy account, the service was ve... Read more Reviewed on: 13th June 2026

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Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6771)

Helpful and friendly

Everyone is very helpful and friendly. I prefer going into a branch to sort out my savings and when I do, I feel very welcome. I have saved with them for many years and have found their interest rates to be higher than other local alternative providers Reviewed on: 27th January 2026

Helpful and always kept up to date.

Helpful and always kept up to date. Reviewed on: 27th January 2026

Great service with smile!

The staff are always so friendly and knowledgeable able their products Reviewed on: 27th January 2026

Whether I use the phone to speak to them or visit my...

Whether I use the phone to speak to them or visit my local branch the staff are always very courteous and helpful. Nothing is any problem. Reviewed on: 27th January 2026

Brilliant on ALL Fronts.

Joined in branch [Saffron Walden] over 20 years ago. Both in branch and by phone staff are always most friendly, patient and helpful -- especially important to a Nonogenarian like myself in this technologically impersonal world. Never a problem, always a quick clearance of every query and close to the best interest rates. A perfect blend of Service and reward! Reviewed on: 27th January 2026

Excellent for savings!

I have two savings accounts with Saffron Building Society. The rates offered are competitive and it is easy to manage my account online and via the app. Whenever I need to contact customer service, the staff are always very helpful and explain everything clearly. Reviewed on: 27th January 2026

I have been with Saffron Building Society for a numb...

I have been with Saffron Building Society for a number of years now. The same things that drew me to them to begin with are what keep me continuing to use them now. They have a good range of products which are always competitive when compared to other building societies. For example ,when I am looking for a regular saver, I know that they will offer a fair rate of interest and often I discover that I cannot find better! They regularly communicate about any changes and other information via the newsletter. They are keen to receive feedback to help them further improve their services for members . I really do feel that they put their members interests first in everything they do. Reviewed on: 27th January 2026

Had no problems.

Had no problems. Good service. Easy to use ɓɓbbbbbbbbbbnnnnnnnnnnnnnnnnnn Reviewed on: 27th January 2026

Exceptional customer service, great interest rates.

My family and I have been using Saffron Building Society for many, many years. The staff in the branch are incredibly helpful, they know their customers by name and put the effort in to give great customer service. Customer service over the phone is also excellent. The Building Society offer extremely competitive interest rates including bonuses for members. Keep up the great work. Reviewed on: 27th January 2026

Very happy with communication and savings rates

Very happy with communication and savings rates Reviewed on: 27th January 2026

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