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Saffron Building Society: Savings reviews

4.83
Based on 7,176 reviews, last reviewed 6th Aug 2026
10% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Nicole was excellent! I spoke to Nicole today who couldn't have been more helpful. She was very understanding and kind, and I just wish that it was always this pleasant whe... Read more Reviewed on: 6th August 2026
Anne H's avatar
Anne H

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (7176)

Charlotte was very helpful and patient

4
Charlotte was very helpful and patient Reviewed on: 14th February 2026

Excellent customer service, great app, unfortunately...

5
Excellent customer service, great app, unfortunately not so competitive interest rates; sad to have to go elsewhere. Reviewed on: 14th February 2026

Account maturity options

5
Very clear explanation of account moves. Zoe also made me aware of accounts available that were not on the recent letter I had received regarding interest rates Reviewed on: 14th February 2026

Five star.

5
Five star. Very helpful and knowledgeable staff. Reviewed on: 14th February 2026

Very low interest rate on cash isa fixed term which...

3
Very low interest rate on cash isa fixed term which actually increased after I'd signed up to it Reviewed on: 14th February 2026

Savings accounts review.

5
I have 2 different types of savings accounts, opened initially because they have excellent interest rates. On monitoring nterest rates regularly for similar accounts, these 2 accounts have not been beaten. Also, on the occasions I have phoned their customer support, the agents have answered almost immediately and provided a friendly, polite and most helpful service in which all my questions have been most thoroughly answered. Reviewed on: 13th February 2026

All good.

5
All good. Friendly helpful staff at my local branch I can make an appointment for advice at any time Reviewed on: 13th February 2026

Polite and knowledgeable staff.

5
Polite and knowledgeable staff. Interest rates are better than other societies and the range of products good. Reviewed on: 13th February 2026

Friendly knowledgeable staff.

5
Friendly knowledgeable staff. A good range of products. Reviewed on: 13th February 2026

Staff very helpful and knowledgeable.

5
Staff very helpful and knowledgeable. Reviewed on: 13th February 2026

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