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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.75 (6276 reviews)

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4.75

Based on 6,276 reviews, last reviewed 9th Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Service was great The lady on the phone (Florrie Gray) dealt with my query quickly and professionally. This included setting me up with a higher interest rate savings a... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6276)

It was a pleasure to visit the Brentwood branch this...

It was a pleasure to visit the Brentwood branch this morning Reviewed on: 3rd November 2025

Great experience in Brentwood.

Great experience in Brentwood. Very polite and chatty staff members Reviewed on: 3rd November 2025

Quick, friendly and efficient.

A quick, friendly and efficient service once through the phone queue. Our monies came through quicker than indicated. This is a good 'fault' as it is always better to understate and overperform than the other way round. Reviewed on: 2nd November 2025

Sophia...

I had locked my online account and had to call the Saffron BS helpline to sort the problem. Sophia handled my call very well, She was patient while I remembered my security word from 13 years ago and then took me through the process to reset my account. At no time did she make me feel that I should be doing things quicker. Thank you. Reviewed on: 1st November 2025

Always good service at Halstead and happy you are op...

Always good service at Halstead and happy you are open on Saturdays Reviewed on: 1st November 2025

Visited Bishops Stortford to renew my ISA with Kendr...

Visited Bishops Stortford to renew my ISA with Kendra - excellent. Reviewed on: 1st November 2025

Kendra could not be more helpful - however wifi need...

Kendra could not be more helpful - however wifi needed which would make the experience much smoother! Reviewed on: 1st November 2025

Easy to do business with - I use Bishops Stortford b...

Easy to do business with - I use Bishops Stortford branch and the staff are great. Please do not close the branch ! Reviewed on: 1st November 2025

Visited Bishops Stortford Branch - helped by Kendra...

Visited Bishops Stortford Branch - helped by Kendra - no problems. Reviewed on: 1st November 2025

Sophia Nuttall continues the excellent service.

Sophia explained the procedure for opening a new Small Saver without any paperwork and did so. Reviewed on: 31st October 2025

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