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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6774 reviews)

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4.83

Based on 6,772 reviews, last reviewed 15th Jun 2026

47% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe was very helpful in helping me reset my memorabl... Zoe was very helpful in helping me reset my memorable word. Polite and friendly. My call was answered promptly and I am happy to recommend Saffron B... Read more Reviewed on: 15th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6774)

Staff are all very helpful, polite and able to advis...

Staff are all very helpful, polite and able to advise on any issue Reviewed on: 22nd January 2026

Polite staff God customer care , Nice quick transaction

Polite staff God customer care , Nice quick transaction Reviewed on: 22nd January 2026

Flo was extremely helpful

Flo was extremely helpful and took me through what I needed to do on multiple different accounts. She was friendly and approachable. Top marks. Reviewed on: 22nd January 2026

We have always been very pleased with the service in...

We have always been very pleased with the service in Ware branch. Reviewed on: 22nd January 2026

signing in for the first time

Tried yesterday to get online for the first time. Pass word and ID did not work. Was timed out and then ran out of time to phone again that day. Worried about it all night. Phone again, this time I was taken through the full process step by step. All was fine The lady, Jay took me through the full process. Everything was fine. turns out the original temp password was only 9 characters not the full 10. Otherwise rating would have been full marks Reviewed on: 22nd January 2026

I had an account that I hadn’t used in a long time a...

I had an account that I hadn’t used in a long time and could not access it . Charlotte was very helpful with resolving this problem Reviewed on: 21st January 2026

Zoe was kind and extremely helpful

Zoe was a great help. She provided sound advice and solved my issue quickly. Saffron are always the most pleasant people to deal with. Reviewed on: 21st January 2026

Kendra was very understanding and sympathetic and ex...

Kendra was very understanding and sympathetic and explained everything very carefully including specific details. I never felt under pressure but I am keen to return to make further investments. Reviewed on: 21st January 2026

Very helpfull advised bout products available

Very helpfull advised bout products available Reviewed on: 21st January 2026

All staff were incredibly helpful and patient.

All staff were incredibly helpful and patient. All questions were answered knowledgeably and actions taken to deal with our requests Reviewed on: 21st January 2026

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