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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6783 reviews)

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4.83

Based on 6,783 reviews, last reviewed 16th Jun 2026

46% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia was very helpful. Sophia was very helpful. Because the Halstead Office didn’t answer the phone Sophia offered to help us and in doing so she is going to send out a stat... Read more Reviewed on: 16th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6783)

Max provided excellent customer service and answered...

Max provided excellent customer service and answered all my queries Reviewed on: 8th December 2025

I always get served with a smile in Brentwood.

I always get served with a smile in Brentwood. Great service all round Reviewed on: 8th December 2025

Went into Royston branch to pay my weekly cheque in...

Went into Royston branch to pay my weekly cheque in and very happy with the service and staff. Reviewed on: 8th December 2025

Sophia Nuttall

Sophia was very knowledgeable and understood exactly what I needed. She dealt with my enquiry/request very well, explaining my options and then answering a further enquiry. Excellent thank you. Reviewed on: 6th December 2025

Staff were super happy to help me, felt very at ease...

Staff were super happy to help me, felt very at ease and comfortable, thanks Kyle and Chelsea! Reviewed on: 6th December 2025

Very polite and cheerful service from Kyle and Chels...

Very polite and cheerful service from Kyle and Chelsea in the Colchester branch this morning. Reviewed on: 6th December 2025

Outstanding Service!!

Truly impressed with the level of speed and service. Special shout out to Alistair and Lewis; they were amazing!! Reviewed on: 5th December 2025

Having had a problem in trying to use the website i1...

Having had a problem in trying to use the website i1 site was unable to progress my options I telephoned and spoke a member of staff who was help full and polite in a very short time. Reviewed on: 5th December 2025

As an elderly customer with mobility issues I found...

As an elderly customer with mobility issues I found christine very helpful on the phone helping me send cheques to charities Reviewed on: 5th December 2025

Thank you for helping me renew my ISA evie was polit...

Thank you for helping me renew my ISA evie was polite and friendly while helping me and did it nice and quick Reviewed on: 5th December 2025

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