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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6783 reviews)

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4.83

Based on 6,783 reviews, last reviewed 16th Jun 2026

46% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia was very helpful. Sophia was very helpful. Because the Halstead Office didn’t answer the phone Sophia offered to help us and in doing so she is going to send out a stat... Read more Reviewed on: 16th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6783)

Judy was very polite and helpful when sorting out my...

Judy was very polite and helpful when sorting out my new account she did it straight away Reviewed on: 5th December 2025

Sophia was a gem.

Sophia handled my query fantastically. Polite, efficient, knowledgeable - just what you'd hoped for! Reviewed on: 5th December 2025

10 out of 10 seeing kyle at Colchester branch excell...

10 out of 10 seeing kyle at Colchester branch excellent and extremely efficient. Phone service is excellent with a fast answer. Thetreatment is the best we get from any other provider Reviewed on: 5th December 2025

10 out 0f 10 - excellent.

10 out 0f 10 - excellent. Extremely efficient phone service is excellent with fast answering the treatment is better than any other we get Reviewed on: 5th December 2025

Very efficient.

Very efficient. Always happy with the service. Reviewed on: 5th December 2025

Excellent service

A phone call that was answered quickly and the Charlotte efficiently dealt with the query. No issues and all sorted within a very short space of time. Reviewed on: 4th December 2025

Came in to reinvest my isa and was very surprised ho...

Came in to reinvest my isa and was very surprised how quick Max done it. Very friendly and efficient Reviewed on: 4th December 2025

Always have high expectation for saffron as they alw...

Always have high expectation for saffron as they always deliver good service. Reviewed on: 4th December 2025

Charlotte

I needed to contact Saffron as I had locked my account. The phone was quickly answered by Charlotte and she assisted me throughout the process. Charlotte was extremely patient with me as I struggled to reset my account. She took the time to see me through the process and was extremely pleasant and friendly. She is a credit to the company. Thank you Charlotte Reviewed on: 4th December 2025

No queues today in branch, happy with the service r...

No queues today in branch, happy with the service received in Haverhill Reviewed on: 4th December 2025

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