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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.85 (7561 reviews)

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4.85

Based on 7,561 reviews, last reviewed 6th Oct 2026

3% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Lucy is always super friendly. Lucy is always super friendly. Also love the colour scheme! Reviewed on: 6th October 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7561)

Great staff, always polite and friendly.

Great staff, always polite and friendly. I'm always really looked after and feel appreciated. Reviewed on: 19th February 2026

Very helpful, knowledgable staff.

Very helpful, knowledgable staff. masked to roll two ISAs into one. Talked through the process and completed task in good time. Reviewed on: 19th February 2026

I like the good interest rates and the fact that you...

I like the good interest rates and the fact that you have opened a branch in Braintree. Reviewed on: 19th February 2026

Very helpful team member.

Very helpful team member. Maria Cox provided excellent advice and resolved all my questions to my total satisfaction. I can happily recommend the Saffron Building Society to all. Reviewed on: 19th February 2026

Changing account maturity instructions

One of my accounts was maturing and I didn't follow the instructions correctly. One of the helpful staff pointed this out in a secure message, so I was able to change my instructions. This was an easy process! Reviewed on: 19th February 2026

Cassie was great at successfully helping me log in o...

Cassie was great at successfully helping me log in on the mobile app. She was kind and patient explaining the steps. This is why we love a local financial institution! Reviewed on: 19th February 2026

Very nice people and very helpful.

Very nice people and very helpful. Reviewed on: 18th February 2026

Customer Service

Customer service beats all competitors - I have never had better! Reviewed on: 18th February 2026

I spoke to a lovely lady who helped me go through my...

I spoke to a lovely lady who helped me go through my options with my money and how it would all work. She was very patient with me and really took her time explaining my options to me. I felt really focused on and felt I was well educated on my decisions. Reviewed on: 18th February 2026

Excellent service

Very helpful on all counts especially for us older generation. Reviewed on: 18th February 2026

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