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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7178 reviews)

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4.83

Based on 7,178 reviews, last reviewed 8th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

As always everyone is so friendly, happy and helpful. As always everyone is so friendly, happy and helpful. There is always a smile as you walk in and a lovely greeting and you are made to fell so welcome... Read more Reviewed on: 8th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7178)

Fabulous front-facing service !

A lengthy and helpful discussion with Kristine re 2 x matured accounts who was exceptionally efficient and patient. A very wet day so luckily not a long (cross) queue of people behind me. Referred to IFA Wren . Reviewed on: 27th January 2026

Simply good.

Simply good. I can recommend about their service and understanding. Reviewed on: 27th January 2026

Customer friendly and informative.

I have found Saffron Building Society to be extremely customer friendly. Whenever I’ve had occasions to contact them, they confirm what my reason for calling is and so verify that they know what my query/question is which is reassuring. I’ve always been given an answer with an explanation and then asked if my question has been addressed and if I’d like to ask anything else. That’s what l call first class customer service. Reviewed on: 27th January 2026

SBS is a socially minded organisation

Saffron Building Society is a helpful, socially minded organisation. If you need to ask a question, you can phone them and talk to a human. Reviewed on: 27th January 2026

Fair return but web site can be cumbersome

Savings products provide a fair return but the web site sign-up process is cumbersome, and the guidance on choosing a password/phrase is confusing. I chose a long phrase from which I must choose numbered characters to log on - this is not convenient. Reviewed on: 27th January 2026

Customer of Saffron for several years.

Have been a customer of Saffron for several years. Last year I recommended them to a family member which i unusual for me. I only do this on rare occasions when I am very confident of a product and service. Reviewed on: 27th January 2026

Best of both worlds, and local too.

It is very refreshing to find in NE Essex and East Anglia there is still a local, mutual, building society with offices nearby. Combined with online facilities for most types of savings account this is an excellent mix of traditional and modern service. Reviewed on: 27th January 2026

Great Staff.

The staff are very friendly and helpful and they know what they're doing and do it well. Reviewed on: 27th January 2026

Always a good interest rate

Always a good rate and customer service is excellent. Reviewed on: 27th January 2026

Whenever we contact the Saffron B S the staff are co...

Whenever we contact the Saffron B S the staff are courteous , extremely helpful with can do attitude . Reviewed on: 27th January 2026

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