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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6783 reviews)

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4.83

Based on 6,783 reviews, last reviewed 16th Jun 2026

46% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Sophia was very helpful. Sophia was very helpful. Because the Halstead Office didn’t answer the phone Sophia offered to help us and in doing so she is going to send out a stat... Read more Reviewed on: 16th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6783)

Helpful staff

I was helped over the phone with transferring money and the whole process was straightforward and stress-free. Zoe was friendly, patient and explained everything clearly. Excellent customer service — it really made a difference. Thank you! Reviewed on: 10th December 2025

Spot on service from the Brentwood branch.

Spot on service from the Brentwood branch. Reviewed on: 10th December 2025

Very helpful assistant at the Halstead branch - stuc...

Very helpful assistant at the Halstead branch - stuck with the society for many years as I have always received excellent service- served by Ally Reviewed on: 10th December 2025

NEEDED TO DEAL WITH MY MATURITY OPTIONS AND WAS NOT...

NEEDED TO DEAL WITH MY MATURITY OPTIONS AND WAS NOT SURE IF I NEEDED AN APPOINTMENT. Reviewed on: 9th December 2025

Handy being open on the high street, beeb coming to...

Handy being open on the high street, beeb coming to Halstead for years and always good Reviewed on: 9th December 2025

Very helpful service at Halstead served by Lyn today

Very helpful service at Halstead served by Lyn today Reviewed on: 9th December 2025

Quick response and Very helpful customer service staff.

Very helpful customer service staff. Nice to speak to a human. No wait time and I got everything sorted out. Reviewed on: 9th December 2025

Came into Royston this morning as needed to transfer...

Came into Royston this morning as needed to transfer some money into my bank Reviewed on: 9th December 2025

Been members for a long time and the staff are alway...

Been members for a long time and the staff are always excellent at Hasltead, friendly and polite1 Reviewed on: 9th December 2025

A Very good experience with staff at Bishops Stortford

A Very good experience with staff at Bishops Stortford Reviewed on: 8th December 2025

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