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Saffron Building Society: Savings reviews

4.83
Based on 6,783 reviews, last reviewed 16th Jun 2026
46% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Sophia was very helpful. Sophia was very helpful. Because the Halstead Office didn’t answer the phone Sophia offered to help us and in doing so she is going to send out a stat... Read more Reviewed on: 16th June 2026
Lesley H's avatar
Lesley H

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6783)

Very helpful and professional.

5
Very helpful and professional. Very knowledgeable on all products and services Reviewed on: 3rd December 2025

The staff in the Brentwood branch and over the phone...

4
The staff in the Brentwood branch and over the phones are always great and helpful, it was a struggle paying into my accounts but the two guys on the counter helped me through the whole process Reviewed on: 3rd December 2025

More than pleased with us.

5
More than pleased with us. Very helpful and easy to set up accounts. Great customer service. Reviewed on: 3rd December 2025

The staff are always so cheerful, they really do mak...

5
The staff are always so cheerful, they really do make you feel welcome. Reviewed on: 3rd December 2025

Very professional service everytime I visit.

5
Very professional service everytime I visit. Reviewed on: 3rd December 2025

Friendly staff, only came in to draw some cash.

5
Friendly staff, only came in to draw some cash. Reviewed on: 3rd December 2025

So nice to have a branch open in the town unlike oth...

5
So nice to have a branch open in the town unlike other banks. Reviewed on: 3rd December 2025

Lovely staff, always there when I need them.

5
Lovely staff, always there when I need them. Reviewed on: 3rd December 2025

Been coming to Haverhill since I was a young lad.

5
Been coming to Haverhill since I was a young lad. Always so helpful. Reviewed on: 3rd December 2025

From the first time I came into the Colchester branc...

5
From the first time I came into the Colchester branch, I have been welcomed! They are such nice people always willing to go the extra mile! I sometimes bring in my two little children and they never fail to ask them about their day! Their customer service is exceptional!! I really like how they do their job from the top person Kyle to Chelsea to Ruby! They are fantastic people!! God bless them all! I am grateful for all your help! Reviewed on: 3rd December 2025

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