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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6592 reviews)

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4.77

Based on 6,592 reviews, last reviewed 27th Apr 2026

117% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe - Supporting Zoe was absolutely fantastic this morning helping me sort my account out ready for our house move. Despite me forgetting information she supported me ... Read more Reviewed on: 27th April 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6592)

Great interest rates and professional service.

Been with Saffron for several years and always found staff very helpful, choice of great savings packages, online account option but can pop into branch if needed Reviewed on: 29th October 2025

Website needs clearer calls to action!

Your survey is a bit narrow to answer. However, I wanted to flag that i found the website wasn't particularly obvious where to apply for an account. It was sort of hidden off to the right, in standard text as part of a column. I think it warranted a button to say APPLY HERE or something like that. However, when i went onto chat I was helped by Lewis Hemingway and he was very helpful. Reviewed on: 29th October 2025

Warm welcome good service, and money at hand.

Warm welcome good service, and money at hand. Reviewed on: 29th October 2025

Very happy to be one of your customers in the Bishop...

Very happy to be one of your customers in the Bishops Stortford Branch. We like having passbooks so we can easily and physically see our savings Reviewed on: 29th October 2025

Friendly and helpful, never no problems

Friendly and helpful, never no problems Reviewed on: 29th October 2025

Reinvestment of maturing ISA with additional funds

Sophia Nuttall was friendly, pleasant and a good listener. She understood what I wanted to do quickly and responded competently and clearly. Reviewed on: 28th October 2025

Bishops stortford Overall great customer service

Overall great customer service any time I come in Reviewed on: 28th October 2025

Always a pleasure at bishops Stortford

Staff are very welcoming, always good at answering any questions Reviewed on: 28th October 2025

Have been a member for years and today came into the...

Have been a member for years and today came into the Colchester branch to get my book updated. I don't come in as often now but I love the customer service. I really like the fact that I can call up and speak to a real person and not a robot. Reviewed on: 28th October 2025

Everyone kind and patient - Kendra explains things c...

Everyone kind and patient - Kendra explains things clearly and well, I can't manage technology. Reviewed on: 28th October 2025

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