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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.83
Based on 6,783 reviews, last reviewed 16th Jun 2026
46% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Sophia was very helpful. Sophia was very helpful. Because the Halstead Office didn’t answer the phone Sophia offered to help us and in doing so she is going to send out a stat... Read more Reviewed on: 16th June 2026
Lesley H's avatar
Lesley H

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F
Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6783)

Friendly faces in haverhill branch

5
Friendly faces in haverhill branch, very accessible and I know higher rates are avaliable but I value the face to face interactions. Reviewed on: 3rd December 2025

Thank you Charlotte

5
Charlotte was amazing, swiftly sorting things out for me. How refreshing dealing with a person and organisation who clearly value their customers. Reviewed on: 3rd December 2025
Sarah R's avatar
Sarah R

Talking to Jodie

5
Today I phoned and spoke to Jodie. She was very helpful and gave great, easy to follow advice. Reviewed on: 2nd December 2025
Barbara H's avatar
Barbara H

Sophia Nuttall

5
I've been a SWBS customer for several years now - initially due to living near Saffron Walden but latterly drawn by their easier to use online service and, as in this case, the fact that I can speak to a real person if I have a problem or query. Sophia had all the answers and even spotted and corrected a mistake she admitted SWBS had made on the details of the account we were discussing - now that's Excellent Service! Reviewed on: 2nd December 2025
Andrew F's avatar
Andrew F

The Brentwood branch has always treated me well, whe...

5
The Brentwood branch has always treated me well, whether that be past or present. Max is always free and avaliable to have a chat with me. Reviewed on: 2nd December 2025

Always used you, great service every time I visit.

5
Always used you, great service every time I visit. Thank you Morgan, Ally and Sam. Reviewed on: 2nd December 2025

Have always used you, great service everytime I visit.

5
Have always used you, great service everytime I visit. Thanks Morgan Reviewed on: 2nd December 2025

Nice to speak to a human, in a local friendly...

5
Nice to speak to a human, in a local friendly branch Reviewed on: 2nd December 2025

The boys in Brentwood are always happy to see me and...

5
The boys in Brentwood are always happy to see me and have a chat Reviewed on: 2nd December 2025

I'm so glad this branch is staying open.

5
I'm so glad this branch is staying open. So many branches are closing in Brentwood, but the young men here are amazing. Reviewed on: 2nd December 2025

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