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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.85 (7561 reviews)

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4.85

Based on 7,561 reviews, last reviewed 6th Oct 2026

3% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Lucy is always super friendly. Lucy is always super friendly. Also love the colour scheme! Reviewed on: 6th October 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7561)

Excellent customer service at branch and head office

I spoke to a representative, Charlotte, today. She was friendly, efficient and very helpful. I had been concerned about some emails I had received but she re-assured me and sorted everything quickly. Reviewed on: 17th February 2026

Excellent customer service today from Max.

Excellent customer service today from Max. Helped me out during his lunch break. Top man Reviewed on: 17th February 2026

Top rating customer support

Being able to gain quick efficient information and options is very few and far between nowadays, but I had everything sorted and provided efficiently without any delays or concerns. Well done Reviewed on: 17th February 2026

Jodie was very helpful and arranged my financial det...

Jodie was very helpful and arranged my financial details Reviewed on: 17th February 2026

Great service

Phone answered quickly, staff response was very positive and knew exactly how to help. Reviewed on: 16th February 2026

Zoe was absolutely amazing!!

Zoe was absolutely amazing. Asked all the right questions and tried to find a product that suited my needs. She’s a real asset to your company. Reviewed on: 16th February 2026

opening an account

I was having difficulty completing the initial process to open an account and requested a call back which I recieved after a short while from charlotte who explained where i was going wrong charlotte was very patient and friendly Reviewed on: 16th February 2026

Zoe was cheerful, efficient and very helpful when sh...

Zoe was cheerful, efficient and very helpful when she dealt with my multiple account transfers Reviewed on: 16th February 2026

Everything seems to run smoothly when I save.

Everything seems to run smoothly when I save. I think the website could do with an update Reviewed on: 16th February 2026

Efficient and Helpful

I have always found Saffron Building Society fast and efficient in dealing with me. I have opened online accounts which I always find difficult and they have helped me a lot. Reviewed on: 16th February 2026

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