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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6806 reviews)

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4.83

Based on 6,805 reviews, last reviewed 19th Jun 2026

44% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A professional member of staff I wanted to set up an Online account for my barbershop chorus but found there was no !save’ option if I wanted a break. So I used a paper application ... Read more Reviewed on: 19th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6806)

Brentwood is a very warm and welcoming branch

Brentwood is a very warm and welcoming branch Reviewed on: 27th November 2025

Halstead branch are always pleasant

Halstead branch are always pleasant Reviewed on: 27th November 2025

The lady I spoke to was very helpful.

The lady I spoke to was very helpful. Reviewed on: 27th November 2025

Like to be able to come into the Colchester branch a...

Like to be able to come into the Colchester branch a be in control of my money Reviewed on: 27th November 2025

I have saved with Saffron for over 15 years and have...

I have saved with Saffron for over 15 years and have always found their staff in the branch and on the telephone to be very helpful and respectful making sure I have fully understood theri response to my questions. My most recent conversations with Kyle and Jodie maintained this high standard. Interest rates have topped many and they are good at rewarding members loyalty. Reviewed on: 27th November 2025

Savings interest query

Friendly and helpful manner from start of phone call, I felt reassured my query was being well dealt with. Reviewed on: 26th November 2025

Zoe Collins was brilliant - very kind & very helpful.

Zoe Collins was brilliant - very kind & very helpful. Reviewed on: 26th November 2025

Superb phone service

I needed to take action in relation to children’s savings accounts at maturity for five of my grandchildren. I knew that I would struggle to do this online. I phoned and spoke with Maria who was incredibly helpful and patient. lt took a while with Maria talking me through the options and she did an excellent job in finding the best solutions. Thank you. Reviewed on: 26th November 2025

Superb support

My husband and I both have accounts with you and had difficulty opening an online account, Sophia Nuttall was extremely helpful, she was patient, understanding, clear in her instructions, she made the whole process a pleasure and very easy. She even remembered I had said my husband had been in hospital and asked how he was. She is a gem, we hope you appreciate her. Reviewed on: 26th November 2025

Very happy customer - good to hear a new branch has...

Very happy customer - good to hear a new branch has been opened. Kendra very helpful and friendly. Reviewed on: 26th November 2025

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