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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7178 reviews)

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4.83

Based on 7,178 reviews, last reviewed 8th Aug 2026

11% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

As always everyone is so friendly, happy and helpful. As always everyone is so friendly, happy and helpful. There is always a smile as you walk in and a lovely greeting and you are made to fell so welcome... Read more Reviewed on: 8th August 2026

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Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7178)

First class customer service

Excellent savings products with first class customer service, especially at the Colchester branch that I use regularly. Reviewed on: 27th January 2026

Fantastic team.

Excellent help given by the team in branch and on the phone ref savings Reviewed on: 27th January 2026

Knowledgeable and friendly staff.

Knowledgeable and friendly staff. I don't have to wait ages waiting for someone to answer the phone. Reviewed on: 27th January 2026

Always experienced staff when you phonebabout rates...

Always experienced staff when you phonebabout rates and queries. Very polite and helpful and a credit to saffron Reviewed on: 27th January 2026

Satisfaction

Always all communications are given full attention and understanding Reviewed on: 27th January 2026

Helpful assistance

When asking for advice or when moving accounts I found the staff knowledgeable and patient as well as plasant Reviewed on: 27th January 2026

Whenever I have contacted Saffron their staff have b...

Whenever I have contacted Saffron their staff have been well informed, pleasant and friendly. Reviewed on: 27th January 2026

Helpful and friendly

Everyone is very helpful and friendly. I prefer going into a branch to sort out my savings and when I do, I feel very welcome. I have saved with them for many years and have found their interest rates to be higher than other local alternative providers Reviewed on: 27th January 2026

Helpful and always kept up to date.

Helpful and always kept up to date. Reviewed on: 27th January 2026

Great service with smile!

The staff are always so friendly and knowledgeable able their products Reviewed on: 27th January 2026

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