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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6806 reviews)

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4.83

Based on 6,805 reviews, last reviewed 19th Jun 2026

44% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

A professional member of staff I wanted to set up an Online account for my barbershop chorus but found there was no !save’ option if I wanted a break. So I used a paper application ... Read more Reviewed on: 19th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6806)

Excellent service in the Halstead branch as always f...

Excellent service in the Halstead branch as always from the boys Reviewed on: 1st December 2025

I had locked myself out of online services.

I had locked myself out of online services. The customer service lady was brilliant. Patient and very kind. Reviewed on: 1st December 2025

I went into your Royston branch this morning to give...

I went into your Royston branch this morning to give my maturity details. Reviewed on: 29th November 2025

Very friendly, knowledgeable and always happy to hel...

Very friendly, knowledgeable and always happy to help at the Halstead branch Reviewed on: 28th November 2025

Everybody is always lovely at Halstead

Everybody is always lovely at Halstead Reviewed on: 28th November 2025

Smoothest experience giving maturity instructions.

Smoothest experience giving maturity instructions. Thanks to Dan Reviewed on: 27th November 2025

Charlotte gave amazing customer service

I needed to unlock my account and reset my password. There was a queue but I was number 1 it in. Charlotte answered my call and stayed on with me until I had managed to log on, making sure I was able to complete the action for the Charity finances. Was a delightful call, friendly and informative. Thank you. Reviewed on: 27th November 2025

Seen as a human being polite and very helpful

Seen as a human being polite and very helpful Reviewed on: 27th November 2025

I never have to wait to be served in Brentwood.

I never have to wait to be served in Brentwood. Great service Reviewed on: 27th November 2025

Really happy, all questions always answered with con...

Really happy, all questions always answered with confidence. Good customer service. Reviewed on: 27th November 2025

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