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Saffron Building Society: Savings reviews

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4.77
Based on 6,610 reviews, last reviewed 30th Apr 2026
6% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Staff are ALWAYS friendly, helpful and welcoming. Staff are ALWAYS friendly, helpful and welcoming. Reviewed on: 30th April 2026
Alastair 's avatar
Alastair

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6611)

Happy with friendly helpful staff at Haverhill

5
Happy with friendly helpful staff at Haverhill Reviewed on: 13th August 2025

Happy with friendly service, been using for many years

5
Happy with friendly service, been using for many years Reviewed on: 13th August 2025

Came into branch not very happy but after Talking to...

5
Came into branch not very happy but after Talking to Emma, she helped me with my concern Reviewed on: 13th August 2025

I came in to withdraw cash as I usually do and was a...

5
I came in to withdraw cash as I usually do and was asked for some feedback about Saffron and I was really pleased to be asked especially as companies think everyone uses computers these days and older people do not get much chance to give their thoughts face to face and I was very pleased to be asked for mine and it made me feel included and that my opinion mattered even though I am an older person. Caroline assured me that they certainly did. Reviewed on: 13th August 2025

I've always been happy with the friendly service at...

5
I've always been happy with the friendly service at the Halstead branch - always on hand to help and very friendly at the counter - especially Ally Reviewed on: 13th August 2025

Zoe. Brilliant, polite, friendly professional service

5
Pleasant professional personal service. An amazing local building society. How they use to be and how they should be now. In branch on online or telephone, all excellent services. Reviewed on: 12th August 2025
Anthony 's avatar
Anthony

Great service

5
Easy to contact with 0800 number. Staff are efficient and personnable. They also listen and understand customers needs. Reviewed on: 12th August 2025
Simon L's avatar
Simon L

Spoke to Lewis and Kyle this morning as my bonds wer...

5
Spoke to Lewis and Kyle this morning as my bonds were maturing. I like having a branch to come in face to face. I used the desktop but not the app. I like Saffron maturing rate Reviewed on: 12th August 2025

Spoke to Lewis and Kyle this morning as my bonds wer...

5
Spoke to Lewis and Kyle this morning as my bonds were maturing. I like having a branch to come in face to face. I used the desktop but not the app. I like saffron maturing rate Reviewed on: 12th August 2025

Zoe, A very pleasant and accent familiar call handler

5
A very pleasant call handler and accent familiar. clearly and concisely helped myself with my issue today, very professional and took her time, this was unexpected but whole heartedly appreciated. 10/10 for customer support of the whole of the the UK savings customer experience. Reviewed on: 11th August 2025
James 's avatar
James

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