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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6810 reviews)

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4.83

Based on 6,810 reviews, last reviewed 20th Jun 2026

43% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Preemptively helpful. Having hearing problems it’s nice to speak with someone with a good clear speaking voice who patiently explains things. Also, thank you for realising ... Read more Reviewed on: 20th June 2026

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6810)

Jodie the very helpful lady at Safron

Spoke to a very nice lady Jodie who guided me through transferring my bond. Very cheerful which makes all the difference. I have been a loyal customer to Saffron for many years and will continue to do so. Reviewed on: 11th October 2025

They are all friendly at Halstead, Sam is lovely

They are all friendly at Halstead, Sam is lovely Reviewed on: 10th October 2025

Very pleasant and good thank you saw Lynn today

Very pleasant and good thank you saw Lynn today Reviewed on: 10th October 2025

Excellent on line chat and service

Excellent on line chat and service Reviewed on: 9th October 2025

I had need to speak to Saffron Walden Building Socie...

I had need to speak to Saffron Walden Building Society and was fortunate enough to speak to Sophia. She was very easy to talk to, had a very professional approach and was able to fully answer all my questions. She is a credit to her employer. Reviewed on: 8th October 2025

Very good customer service, love the impersonating e...

Very good customer service, love the impersonating experience as this is now missing. Reviewed on: 8th October 2025

The staff in Ware are always friendly and happy to c...

The staff in Ware are always friendly and happy to chat Reviewed on: 7th October 2025

I spoke with Sophia today.

I spoke with Sophia today. She guided my through my options with a savings account. She was so freindly and helpful. Also, she called me back immediately after I lost connection which I really do appreciate. One issue I noticed was when I got the call from Sophia my phone showed up as something other than Saffron so we agreed I would call back myself for security reasons. Sophia was at the end of the line again straight away. Fantastic customer service. Reviewed on: 7th October 2025

Happy we have a local branch always good to come int...

Happy we have a local branch always good to come into Halstead and talk to the lovely staff Reviewed on: 7th October 2025

As always, efficient and helpful service

As always, efficient and helpful service Reviewed on: 7th October 2025

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