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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6614 reviews)

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4.77

Based on 6,614 reviews, last reviewed 1st May 2026

9% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Great customer service Sophie knows her stuff, and sought help when unsure. Reviewed on: 1st May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6614)

Been coming to the Haverhill branch since I was young.

Been coming to the Haverhill branch since I was young. Staff are always very polite and helpful. Reviewed on: 14th July 2025

Room for improvement on the customer service front

I really don't have the energy, inclination nor the time to answer fully, but some of your staff really need to be re-trained in how to be polite to customers, and be more helpful generally. There are, of course, those who are wonderful to speak to or 'chat' with online, etc, but everyone who deals with customers should be like that. Reviewed on: 13th July 2025

Excellent Bishops Stortford

Bishops Stortford, love chatting to Nicola, Kendra and the boys. Couldn't ask for a happier or more helpful team. Reviewed on: 13th July 2025

Regular customer- always happy at Bishop's Stortford...

Regular customer- always happy at Bishop's Stortford branch Reviewed on: 12th July 2025

Always friendly and helpful nothings too much bother...

Always friendly and helpful nothings too much bother, served by Lyn today Reviewed on: 12th July 2025

Bishops Stortford branch

Good service always at bishops Stortford branch. Reviewed on: 12th July 2025

Use Brentwood branch and enjoy being able to walk in...

Use Brentwood branch and enjoy being able to walk into a branch and talk to a person. Reviewed on: 12th July 2025

Good communication from staff and very helpful

Good communication from staff and very helpful Reviewed on: 12th July 2025

Very friendly Building Society

Very friendly Building Society - Ally and Sam from Halstead are always helpful and have great service. Reviewed on: 11th July 2025

Thank you to all staff in Brentwood.

Thank you to all staff in Brentwood. Always there to help and so accomodating Reviewed on: 11th July 2025

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