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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6317 reviews)

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4.76

Based on 6,314 reviews, last reviewed 16th Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Friendly and helpful service. I spoke to Zoe on the phone today and she was friendly, helpful and patient as I had several transactions to complete. All was sorted very easily and ... Read more Reviewed on: 16th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6317)

Good efficient and helpful as usual

Good efficient and helpful as usual Reviewed on: 9th May 2025

Max helped me with opening an ISA instantly, I'm ver...

Max helped me with opening an ISA instantly, I'm very grateful Reviewed on: 9th May 2025

Emily was professional, knowledgeable and friendly.

Emily was professional, knowledgeable and friendly. She listened to our needs and advised us on the best way forward with our savings. We are lucky to have SWBS based in Saffron Walden it is reassuring to talk to someone face to face to confirm what you have found online and sort any issues out rather than a BOT! Reviewed on: 9th May 2025

Emma was a chatty lovely lady who was willing to...

Emma was a chatty lovely lady who was willing to help Reviewed on: 9th May 2025

Max helped me and my wife sort out new bonds.

Max helped me and my wife sort out new bonds. Reviewed on: 9th May 2025

Very enjoyable in the Colchester branch.

Very enjoyable in the Colchester branch. Lauryn was very helpful and was great to speak to someone in person who was really knowledgeable. Reviewed on: 8th May 2025

Wow! I'm impressed

Wow! Such a wonderful team who were able to show me finally how to get on the app. Reviewed on: 8th May 2025

Friendly staff you talk to and who explain things so...

Friendly staff you talk to and who explain things so everyone can understand Reviewed on: 8th May 2025

Very helpful and Clear

Saw Jess in Royston today who was very helpful and clear with the information she provided. Reviewed on: 8th May 2025

Excellent customer service from all at Royston branch

Excellent customer service from all at Royston branch Reviewed on: 8th May 2025

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