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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6621 reviews)

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4.77

Based on 6,621 reviews, last reviewed 7th May 2026

17% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Great service &lovely staff I have made 2 phone calls recently the first to clarify the interest on my account and second to reset my memorable info. It was great to be able to s... Read more Reviewed on: 7th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6621)

Wonderful local building soc

Helped me do my ISA very appreciate of the kind staff at Colchester Reviewed on: 19th April 2025

Excellent customer service

I telephoned today as I had difficulty accessing my online account. I spoke with Danielle, who was professional, efficient, and who solve the problem quickly. This was very reassuring. I have logged a complaint today with another bank as their customer service was the complete opposite. Reviewed on: 17th April 2025

Fabulous !

StaceyF was fabulous - answered all questions very clearly, checked up on everything. A superb service - thank you so much Reviewed on: 17th April 2025

Friendly and helpful staff at Colchester, gave me op...

Friendly and helpful staff at Colchester, gave me options for my accounts and helped me fill out forms Reviewed on: 17th April 2025

I recently visited your ware branch and had a review...

I recently visited your ware branch and had a review with leah she was so welcoming and listened to all my needs and the requirements. she really helped me understand my savings better. But most of all she listened to me and my many story’s about being in the navy while she sorted my saving's out. The saffron team is always so lovely friendly and helpful they really are for the customers. Reviewed on: 16th April 2025

OPENED AN iSA WITH CAROLINE AT ROYSTON

OPENED AN iSA WITH CAROLINE AT ROYSTON Reviewed on: 16th April 2025

COME IN TO CHECK INTEREST IN ROYSTON BRANCH LOVELY S...

COME IN TO CHECK INTEREST IN ROYSTON BRANCH LOVELY SERVICE Reviewed on: 16th April 2025

Visited Halstead branch and served by Ally an except...

Visited Halstead branch and served by Ally an exceptionally personable young man. Reviewed on: 16th April 2025

We received a friendly service with great advice.

We received a friendly service with great advice. The staff are professional and knowledgeable Reviewed on: 16th April 2025

Excellent customer services

I contacted customer services regarding setting up a new account. The assistance I received was extremely helpful. Reviewed on: 15th April 2025

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