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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6621 reviews)

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4.77

Based on 6,621 reviews, last reviewed 7th May 2026

17% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Great service &lovely staff I have made 2 phone calls recently the first to clarify the interest on my account and second to reset my memorable info. It was great to be able to s... Read more Reviewed on: 7th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6621)

Excellent Customer Service

Tom Clowes was so helpful and patient on the phone with me - excellent customer service 10/10! Thank you Reviewed on: 15th April 2025

Always use Brentwood branch in person - Everything i...

Always use Brentwood branch in person - Everything i do always goes to plan. Reviewed on: 15th April 2025

Very helpful staff, took their time explaining every...

Very helpful staff, took their time explaining everything Reviewed on: 15th April 2025

Always good to deal with staff in person

Nice welcome in branch, but slow Saffron online systems. Reviewed on: 15th April 2025

Helpful staff and have sorted your requests.

Helpful staff and have sorted your requests. App could be improved. Reviewed on: 14th April 2025

Every time i come into Bishops Stortford branch ever...

Every time i come into Bishops Stortford branch everything is nice and easy Reviewed on: 14th April 2025

Always good staff who are very helpful to both mysel...

Always good staff who are very helpful to both myself and wife - I am always pleased with the interest rates and paperwork when I ask for it - Reviewed on: 14th April 2025

Use the Bishops Stortford branch - Find the staff he...

Use the Bishops Stortford branch - Find the staff helpful and very welcoming. Reviewed on: 14th April 2025

Helpful friendly staff very patient with online prob...

Helpful friendly staff very patient with online problems and took time to help me get logged in Reviewed on: 12th April 2025

Prompt & efficient..

Thank you for all your help in setting up my new ISA account. I was very impressed to be able to get this all done the same day. Very impressed by the customer service at Colchester Reviewed on: 12th April 2025

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