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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6328 reviews)

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4.76

Based on 6,328 reviews, last reviewed 20th Mar 2026

93% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

4

Quick, friendly and efficient service. Quick, friendly and efficient service. No waiting in a long queue Reviewed on: 20th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6328)

Thankyou florrie

I wud like to say a big thankyou to saffron b Scociety for the help n service from florrie gray an absolutely jewel to have someone like that working for your team she went out of her way to help me the other day to open my bond with an account number and everything I’m not good at tech n modern methods but I’m giving it a go just to show my appreciation for her help n lovely friendly way she spoke to me n helped me. I sincerely hope she goes far in her job cos we don’t have enough people in the world like her bless u all n bless florrie ajewel in this world god bless. bill bridger Reviewed on: 5th February 2025

A human call agent

No long wait time for call to be answered call handler patient helpful and knowledgeable Reviewed on: 4th February 2025

Amazing service

Came into the Brentwood Branch, and was treaded with upmost care and efficiency by the two gentlemen on the till. Reviewed on: 4th February 2025

Great customer service but your app is not good..

Great customer service but your app needs some work. Reviewed on: 4th February 2025

Excellent customer service which resolved all of my...

Excellent customer service which resolved all of my minor issues quickly and painlessly. Reviewed on: 4th February 2025

Lauren has outstanding customer service.

Lauren has outstanding customer service. She offers relevant products , knows me and my family by name, understanding, friendly and fantastic with my children. Her service alone is enough to not make us bank anywhere else. Reviewed on: 4th February 2025

Priya 5*

I spoke with Priya - There was an issue with my application which Priya rectified with promptness and professionalism. I also appreciated the callback updating me on the progress of my application which resulted in an opened account soon after. She could not have been more helpful. Thank you! Reviewed on: 3rd February 2025

Very cheerful and helpful and very efficient

Very cheerful and helpful and very efficient Reviewed on: 3rd February 2025

Very helpful at Colchester branch

Very helpful at Colchester branch Reviewed on: 3rd February 2025

Excellent meeting with Emily.

Excellent meeting with Emily. Clear explanations and questions answered. Correct products advised and further meetings made for other services after. It is vital to get the correct savings. Reviewed on: 2nd February 2025

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