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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6624 reviews)

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4.77

Based on 6,622 reviews, last reviewed 9th May 2026

18% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe - customer support I had a great experience with Zoe today. She was helpful, friendly and very patient - staying on the line for a long time while she helped sort out my... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6624)

LOVELY AND WARM IN THE BRANCH NOT HAD TO WAIT TO WIT...

LOVELY AND WARM IN THE BRANCH NOT HAD TO WAIT TO WITHDRAW CASH AND LOVELY ATMOSPHERE Reviewed on: 15th March 2025

Very good customer service, dealt with easy and with...

Very good customer service, dealt with easy and with Care. Good interest rates Reviewed on: 15th March 2025

on having a query on my daughters account where paym...

on having a query on my daughters account where payments had not been transferred from my a/c to hers on a regular basis. i queried this and found the staff at Bishops Stortford branch Knowledgeable , calm and efficient in dealing with the situation. i believe the staff that helped with my query were Dexter and Nicola Reviewed on: 15th March 2025

Cheerful

Staff always very helpful and knowledgeable, polite and cheerful Reviewed on: 15th March 2025

I have always been happy with Saffron customer service.

I have always been happy with Saffron customer service. However, I wish that there was more flexibility regarding children's accounts. I would like to be able to do more online. Reviewed on: 15th March 2025

Very good with surface and very friendly and all com...

Very good with surface and very friendly and all come with a smile Reviewed on: 15th March 2025

New to saffron customer came in by recommendation fr...

New to saffron customer came in by recommendation from IFA to open an Isa forvthus year and to tfr an existing isa in - EXCELLENT SERVICE Reviewed on: 14th March 2025

Always very good & a pleasure.

Always very good & a pleasure.Excellent service Reviewed on: 14th March 2025

Excellent refurbishment.

Excellent refurbishment. Feels relaxed and no pressure, does not feel like walking into a bank. Reviewed on: 14th March 2025

Visited Ware branch to query my accounts and was see...

Visited Ware branch to query my accounts and was seen in a room straight away! Do not see that often nowadays Reviewed on: 14th March 2025

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