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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6625 reviews)

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4.77

Based on 6,625 reviews, last reviewed 9th May 2026

18% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

From the outset I have been offered excellent custom...

From the outset I have been offered excellent customer service to really pleased I opened this account. Getting information over the phone was really helpful. Reviewed on: 12th March 2025

Paid in cheques today at Royston brch

Paid in cheques today at Royston brch Reviewed on: 12th March 2025

Very good, friendly service.

Very good, friendly service. Like the fact that we are a mutual BS. Reviewed on: 11th March 2025

Came into branch to look at ISAs, had to q and conce...

Came into branch to look at ISAs, had to q and concerned that I may had to make an additional trip, as it turned out I was able to open my account straight away, Reviewed on: 10th March 2025

Came into Brentwood today to deposit a cheque into m...

Came into Brentwood today to deposit a cheque into my ISA Reviewed on: 10th March 2025

Came in today to find about my Reg Saver account

Came in today to find about my Reg Saver account Reviewed on: 10th March 2025

Called into Brentwood branch today to collect my cer...

Called into Brentwood branch today to collect my certificate, loved the face to face service Reviewed on: 10th March 2025

transferred funds over the telephone

transferred funds over the telephone Reviewed on: 10th March 2025

Great customer service from Kendra, thank you.

Great customer service from Kendra, thank you. Reviewed on: 8th March 2025

After a disastrous encounter with a large BS who i w...

After a disastrous encounter with a large BS who i was very unsatisfactory dealt with over the course of about 5 months, what a really great breath of fresh air to be attended to by your Sarah of Saffron BS. She was extremely friendly, helpful ,very professional and expert at her job. Nothing seemed too much trouble for her and she soon delivered what I had been trying to get organised over the past months in what transpired in a few days. From speaking with Russell afterwards and on dealing with your counter tellers prior to my meeting I I found all staff excellent and would have no hesitation in recommending Saffron to anyone Reviewed on: 8th March 2025

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