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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6625 reviews)

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4.77

Based on 6,625 reviews, last reviewed 9th May 2026

18% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

Excellent Customer Service

After a wait I was put through to a very helpful and patient lady who not only answered my questions in a cheerful manner but also directed me in the direction of a better savings account. Thank you very much! Reviewed on: 8th March 2025

Kendra Helped Me

The lady I spoke to, Kendra, was very patient, helpful and knowledgeable. Reviewed on: 7th March 2025

Lewis at Colchester branch provided some fantastic c...

Lewis at Colchester branch provided some fantastic customer service and was very cheerful and cheeky. We left with smiles on our faces. One room for improvement would be an easier to use mobile app Reviewed on: 7th March 2025

Always great service from Saffron.

Always great service from Saffron. The team at Colchester are all friendly and helpful Reviewed on: 6th March 2025

Excellent service Bronwen sorted out concerns quickl...

Excellent service Bronwen sorted out concerns quickly and reassured us. Reviewed on: 6th March 2025

Saffron have always been very productive and helpful...

Saffron have always been very productive and helpful during my time as a member (which is a long time!) Reviewed on: 5th March 2025

Very quick.

Very quick. Very slick. Very professional. Reviewed on: 5th March 2025

I really value that this building society still use...

I really value that this building society still use passbooks Reviewed on: 5th March 2025

Very friendly, helpful and polite.

Staff are always friendly and polite and very helpful. Nothing is too much trouble and you’re never rushed when there even when other people waiting to be served. Reviewed on: 4th March 2025

Great Service

A clear friendly service. My query was resolved the same day. Reviewed on: 4th March 2025

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