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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6329 reviews)

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4.76

Based on 6,329 reviews, last reviewed 21st Mar 2026

92% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Lucy explained my account to me, decided to withdraw... Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other accoun... Read more Reviewed on: 21st March 2026

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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6329)

I came to branch to withdraw some cash today and lov...

I came to branch to withdraw some cash today and love coming in since the new improvements, think it is very nice and a good improvement. Reviewed on: 16th January 2025

Ware branch visit

Visited branch to withdraw funds to bank account, first time visiting the Ware branch since the refurbishment and very impressed Reviewed on: 16th January 2025

Setting up a new Regular Saver by phone

I needed to set up a new Regular Saver after the previous one ended. The operator explained precedures fully, repeating points where I was unsure. All was dealt with smoothly and speedily. Reviewed on: 15th January 2025

Friendly, helpful staff

Friendly, helpful staff and one of the few financial institutions left on our High Street for personal service. This make such a difference, although your telephone service staff are great too! Reviewed on: 14th January 2025

The staff here are great, and I’ve recommended my fa...

The staff here are great, and I’ve recommended my family to open accounts here too Reviewed on: 14th January 2025

They offer competitive rates and are easy to deal wi...

They offer competitive rates and are easy to deal with on line or via the telephone. Communications are good via e mail and the Society is very customer focused. Reviewed on: 14th January 2025

Understanding and Knowledgeable

The call handler understood my problem, understood what I wanted to do and did it quickly and efficiently. He also took on board the shortfall in the information in my maturity email and advised that steps are being taken to rectify this. A job well done, thank you. Reviewed on: 13th January 2025

Could do better in customer service

I had problems loging into my account. I telephoned Saffron and the 1st person I spoke to was not very helpful Reviewed on: 13th January 2025

Pleasant, helpful staff in a convenient town centre...

Pleasant, helpful staff in a convenient town centre office. Reviewed on: 13th January 2025

reasonable bank with reasonable interest rates

reasonable bank with reasonable interest rates Reviewed on: 13th January 2025

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