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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6625 reviews)

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4.77

Based on 6,625 reviews, last reviewed 9th May 2026

18% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

Members for many years .

Members for many years .always lovely Reviewed on: 26th February 2025

I have always been very happy with the service I hav...

I have always been very happy with the service I have received at Saffron over the many years I have saved with you. I have even recommended 3 of my friends to save with you too! Lewis in Colchester provided great service with my maturity today and kept up the high standards that Saffron holds. Reviewed on: 26th February 2025

I'm very happy with saffron and have been a customer...

I'm very happy with saffron and have been a customer for many years. Always happy with the service. Staff always polite and friendly. Great around. Reviewed on: 26th February 2025

Lauryn in the Colchester branch was very helpful and...

Lauryn in the Colchester branch was very helpful and provided great service to me with my maturity as I was due to have surgery Reviewed on: 26th February 2025

I locked myself out of my account and contacted the...

I locked myself out of my account and contacted the Saffron for assistance. I spoke to an extremely polite member of staff who was friendly, helpful and calm, making my interaction easy. I was led through security and with the member of staffs assistance regained full use of my account Gia the app. The whole experience was dealt with with amazing patience and calmness. Thank you Reviewed on: 26th February 2025

Excellent service.

Excellent service. Kendra was friendly, helpful and answered my questions about the value of our current savings. She also offered more help if we required it. Reviewed on: 25th February 2025

Very helpful great staff 5 starxxxxx

Very helpful great staff xxxxx great knowledge Reviewed on: 25th February 2025

Very helpful staff nothing was too much trouble

Very helpful staff nothing was too much trouble Reviewed on: 25th February 2025

Visited the ware branch the team was really helpful...

Visited the ware branch the team was really helpful I sat down with Leah and we looked at all the account saffron has to offer. She took the time to go through everything and answered all my questions ,really appreciate the service. Reviewed on: 25th February 2025

Really helpful staff came in to open an isa ,sat dow...

Really helpful staff came in to open an isa ,sat down with the really helpful lady in the ware branch took us through every thing and helped us open our isa she really too the time to make sure I understood and was happy with what I wanted to do. Reviewed on: 25th February 2025

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