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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6625 reviews)

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4.77

Based on 6,625 reviews, last reviewed 9th May 2026

18% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Excellent customer service I called in order to open a savings account. I wasn't expecting to find a dormant account, awaken it and get it switched over to an account that suit... Read more Reviewed on: 9th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6625)

informative savings review with Lyn.

I just had a very informative savings review with Lyn in Halstead. I very much appreciate that I am allowed to bring my well behaved dog into the office. Reviewed on: 27th February 2025

Amazing from start to finish!!

I popped into the Saffron Walden branch to discuss opening an account with Saffron Building Society and I was greeted with a lovely smile by Florrie. She took the time to ask me how I was and how my day had been which was very pleasant. Florrie then went through everything Saffron Building Society could offer. Florrie discussed all the different rates that were on offer too. Very professional from start to finish. Amazing customer service!! Thank you Florrie. Reviewed on: 27th February 2025

Colchester Branch visit

Visted Colchester branch to arrange some new transactions on my mother's account staff were very helpful and polite Reviewed on: 27th February 2025

The friendly and helpful society

Rang to sort online access for my elderly father, Kendra was extremely patient and very helpful with him and made the process both pleasant and easy, unlike other organisations Reviewed on: 27th February 2025

Every member of staff we have spoken to at your Bren...

Every member of staff we have spoken to at your Brentwood branch has been excellent, helpful, professional, helpful and kind and very understanding. A credit to your company Reviewed on: 26th February 2025

It's more like a coffee morning than a bank queue

unlike a traditional bank were you all queue up in silence it's more like a coffee morning when you go into the branch plus the staff seem genuinely happy to be there, and are both helpful and patient even with the non-tech savvy Reviewed on: 26th February 2025

I really like coming into saffron.

I really like coming into saffron. I really like the fact they you still have passbooks. Staff are always friendly and professional. Reviewed on: 26th February 2025

Excellent customer service

Excellent customer service from knowledgeable approachable staff. Reviewed on: 26th February 2025

Offering a high level of customer service

I have always found the online and telephone support very good, always giving the impression of a personal and high level of customer service. Also to mention the important physical presence of Saffron on the High Street. As a customer, these are very important strengths. Please maintain this approach, it keeps the experience positive, is a valuable selling-point for the business and is something sorely lacking with some (too many,) companies and institutions. Reviewed on: 26th February 2025

Excellent service from Harvey.

Excellent service from Harvey. We would appreciate notification from saffron of maturing products to avoid being transferred to lower interest bearing accounts! Reviewed on: 26th February 2025

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