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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7202 reviews)

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4.84

Based on 7,202 reviews, last reviewed 14th Aug 2026

8% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Thanks for all the help Angelina much appreciated op... Thanks for all the help Angelina much appreciated opening my new ISA's today. Reviewed on: 14th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7202)

If only if only

Well I was supposed to receive an Issa application form through the post which sadly never arrived Reviewed on: 30th June 2025

Fabulous Colchester Team

We are lucky enough have a branch near by, the staff are alway friendly and the welcome always warm Reviewed on: 30th June 2025

Poor customer care

I opened an account for my granddaughter which matures this year. I had not checked it I don't think since just after opening but tried to access it recently. On entering my details my account was immediately blocked. I spent all afternoon, spoke to four different members of staff, given four temporary passwords (two of which I later learned, did not have the correct number of characters required) and each time of trying my account was showing as blocked. I tried again for some time the following day without success. I was eventually contacted by a member of staff who did finally help me access my account and apologised for my experience. I was offered £15 as compensation and when I stated I did not think that was adequate for the stress and inconvenience I had experienced, the offer was withdrawn and I was told my complaint was not upheld! Disgusting customer care. I am definitely not happy with the experience I have had with Saffron! Reviewed on: 30th June 2025

Always found the staff , polite, knowlegeable & help...

Always found the staff , polite, knowlegeable & helpful.. I often have to ring customer services, which is a relatively easy process, compared with some other companies. Thankyou Reviewed on: 30th June 2025

Easy to open an account

Easy to open an account, nothing more to do than sit back and earn a great rate of interest. Reviewed on: 30th June 2025

Excellent service and web site, just need to be more...

Excellent service and web site, just need to be more competitive with the savers rates. Reviewed on: 30th June 2025

Always friendly and helpful staff.

Always friendly and helpful staff. Willing to help at all times. Reviewed on: 30th June 2025

Welcoming and caring

Whoever I speak to are always so ready to listen as I explain what I need. Then it’s always sorted, with care and if necessary explained so that I can understand thank you Reviewed on: 30th June 2025

Saffron building society are always helpful and exce...

Saffron building society are always helpful and excellent customer service Reviewed on: 30th June 2025

Great customer service

Great customer service and they look after their loyal customers. They offer good savings rates with exclusive accounts for existing customers. Reviewed on: 30th June 2025

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