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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6329 reviews)

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4.76

Based on 6,329 reviews, last reviewed 21st Mar 2026

95% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Lucy explained my account to me, decided to withdraw... Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other accoun... Read more Reviewed on: 21st March 2026

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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6329)

Your staff member was very helpful

Your staff member was very helpful and took the time to give me good service. Reviewed on: 25th September 2024

Ally provides professional and friendly service

Me and my Father use Halstead Beanch and Ally is excellent, in fact all the staff are very good. Reviewed on: 24th September 2024

Customers svs good but unfortunately i couldn’t get...

Customers svs good but unfortunately i couldn’t get signed on Reviewed on: 24th September 2024

customer services

I contacted customer services due to log-in issues to my account. While they could not resolve them immediately, eventually it was resolved when using another device for the log-in. Customer sergices were polite and patient when dealing with this. Reviewed on: 23rd September 2024

Great Help

I was helped with selecting a product and moving my money into it. Reviewed on: 23rd September 2024

The purpose of the call was not clear and although t...

The purpose of the call was not clear and although the lady was very helpful when I rang back there were a few loose wires Reviewed on: 23rd September 2024

l unable to unlock my online account temporarily...

Still unable to unlock my online account temporarily password did not work Reviewed on: 23rd September 2024

Regular saver

I recently closed one of my regular saver accounts as I was offered a better rate elsewhere. I had to go online to do this and it wasn’t 100% clear how to close the account & get the interest paid, so I withdrew the funds and had to send a message to ask for account closure. Reviewed on: 23rd September 2024

High quality customer service.

Calls are answered promptly. Every member of staff I’ve spoken to has been knowledgeable and helpful instead of transferring me to others they have been able to solve the issues themselves. The online sign up process was easy as was setting up the app. Reviewed on: 23rd September 2024

Polite staff, all requirements met

Polite staff, all requirements met Reviewed on: 23rd September 2024

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