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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.76
Based on 6,336 reviews, last reviewed 24th Mar 2026
99% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Review of savings with Chi Cameron over telephone. Review of savings with Chi Cameron over telephone. Extremely knowledgeable and transferred and switched maturing account Reviewed on: 24th March 2026
Yvonne 's avatar
Yvonne

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6336)

Very good service every time I pop in

5
Very good service every time I pop in Reviewed on: 5th August 2024
John H's avatar
John H

Savings survey

5
Staff always helpful and friendly Reviewed on: 5th August 2024
Danny B's avatar
Danny B

The New Girl

5
I was served by one of your new trainees who was very friendly and efficient Reviewed on: 5th August 2024
Sheena P's avatar
Sheena P

Ian as very thorough, patient & helpful with our por...

5
Ian as very thorough, patient & helpful with our portfolios. Reviewed on: 5th August 2024
Teresa's avatar
Teresa

They forgot to process my application.

2
They forgot to process my application. I had to ring in after a month of not hearing anything to get it sorted Reviewed on: 5th August 2024
Paul C's avatar
Paul C

Good Customer Experience

5
Spoke to two people, both really helpful and went the extra mile. Pleasure to talk to Reviewed on: 5th August 2024
Carol's avatar
Carol

Very helpful and friendly staff.

5
Very helpful and friendly staff...Excellent service ! Reviewed on: 25th July 2024
Kenneth V's avatar
Kenneth V

Nice assistant.

4
Nice assistant. Polite. Managed to do what I wanted to do on the day Reviewed on: 23rd July 2024
Debbie S's avatar
Debbie S

Saving into a savings account...

3
It wasn't clear at first about paying into my savings account. There was a push to do it by online banking which I don't do. Having given my bank details on line and the amount I wanted to save each month I found that I had to fill in a direct debit form and send it to my bank. I discovered this when I had an email and later a letter to say I hadn't placed any money in my new savings account. I expected you to this automatically. I had to search your web site to find the direct debit form I needed to get the ball rolling. Option to pay by sending a direct debit form to a bank I felt was hidden. Please remember that there are some of else who don't do online or telephone banking. Reviewed on: 23rd July 2024
Jenny J's avatar
Jenny J

Excellent Telephone Staff

5
I phoned your staff re my expired savings account and your lady did everything I requested in a helpful and friendly way Reviewed on: 23rd July 2024
John M's avatar
John M

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