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Saffron Building Society: Savings reviews

View other Saffron Building Society products
4.76
Based on 6,337 reviews, last reviewed 24th Mar 2026
99% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Empathy and Patience in Spades.. I’ve never dealt with a bank or a building society with staff who all display such empathy and patience. Nothing is too much when it comes to helping... Read more Reviewed on: 24th March 2026
Jools P's avatar
Jools P

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

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Saffron Building Society Savings reviews (6337)

Excellent Telephone Staff

5
I phoned your staff re my expired savings account and your lady did everything I requested in a helpful and friendly way Reviewed on: 23rd July 2024
John M's avatar
John M

Amazing Customer Service!!

5
Everyone I speak to are always so helpful and friendly! Reviewed on: 23rd July 2024
Sarah 's avatar
Sarah

Friendly Staff

5
Staff in the Bishop's Stortford branch are always friendly and efficient. What more can you say Reviewed on: 23rd July 2024
Brenda A's avatar
Brenda A

Would have been easier to set up in branch

4
Pleased with the end result but it took some extra time in setting up the account as I ended up having to go into branch even though I have other accounts with yourselves. Reviewed on: 23rd July 2024
Joanna c's avatar
Joanna c

Call professionally handled by friendly knowledgeabl...

5
Call professionally handled by friendly knowledgeable person Reviewed on: 23rd July 2024
Annie's avatar
Annie

Helpful and friendly

5
Friendly and helpful staff with patience to assist with queries and form filling Reviewed on: 23rd July 2024
Anon's avatar
Anon

everything worked as it should very straight forward...

5
everything worked as it should very straight forward a doddle Reviewed on: 23rd July 2024
david f's avatar
david f

The staff were a little lacking in personality.

3
The staff were a little lacking in personality. No smiles. Reviewed on: 23rd July 2024
Terence L's avatar
Terence L

Lost Passbook

5
I requested a replacement passbook. The matter was dealt with very smoothly and efficiently by a very pleasant member of staff. Reviewed on: 23rd July 2024
Glynnis Ashby's avatar
Glynnis Ashby

Staff are excellent.

5
Staff are excellent. So helpful and knowledgable. Easy access to the branches. Reviewed on: 23rd July 2024
Mark D's avatar
Mark D

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