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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6630 reviews)

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4.77

Based on 6,630 reviews, last reviewed 12th May 2026

20% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Telephone service very straightforward and helpful Telephone service very straightforward and helpful Reviewed on: 12th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6630)

The staff in the building society are always very he...

The staff in the building society are always very helpful and always solve any issues I have. Reviewed on: 13th September 2024

Quick to help and resolved straight away

Needed help with a savings account set up that seemed to be wrong, Danielle on the online chat sorted it out straight away. Quick to reply and not long to wait for help to come online either. Reviewed on: 13th September 2024

Danielle Orriss solved my problem very efficiently

Danielle Orriss was the Member Representative who solved my problem. I was chatting on-line & then she offered to call me & because we spoke she solved my issue very quickly & efficiently. Reviewed on: 12th September 2024

Very friendly behind desk and very helpful for getti...

Very friendly behind desk and very helpful for getting access to my account. Reviewed on: 12th September 2024

I found the young man that I dealt with, very knowle...

I found the young man that I dealt with, very knowledgeable and treated me with kindness and respect. He also gave me all the information that i needed. Reviewed on: 12th September 2024

The staff are very helpful Tina Morgan Mitchell Lewi...

The staff are very helpful Tina Morgan Mitchell Lewis Michael the advice the say to me is very helpful Reviewed on: 12th September 2024

Savings Excellent

Excellent customer service . Good talking Reviewed on: 12th September 2024

Compassionate

Very compassionate when dealing with power or attorney Reviewed on: 12th September 2024

...could do better

your interest rates did not move up when others had already set the pace. Reviewed on: 11th September 2024

New account for a 93 year old...

Setting up a new account for a 93 year old who does not have a driving licence or passport, never mind mobile phone! is a nightmare and in many cases virtually impossible. Saffron BS were sympathetic and helpful, real people on the end of a phone. Success. Reviewed on: 11th September 2024

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